Aftersales Coordinator
6 months ago
**Aftersales Coordinator**
We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams.
Due to phenomenal growth we are looking to recruit an experienced Route Planning Co-ordinator within our busy Aftersales department. You will primarily be responsible for the efficient and cost effective routing of a team of seven engineers working nationwide in the UK. This will involve balancing customer needs and expectations, geographic location and distance. At times you will also will deal with post installation queries via telephone and e mail.
You will portray professionalism and confidence and be able to build and maintain close relationships with our customers. As an integral part of the job you will be required to provide customers with an excellent level of service ensuring efficiency of order processing, query resolution and problem solving. It is critical that you are confident in accepting ownership of issues through to resolution.
**Key Responsibilities**
- Optimize field engineers routes
- Dealing with incoming post installation customer telephone and e mail queries and following up in a proactive and expedient manner
- Possess, or have the ability to learn quickly, technical knowledge on the manufacture, working and installation of glazing industry products
- Dealing with customer queries and complaints offering advice and guidance on resolution
- Collaborate with all relevant internal departments including Sales, Installations and Aftersales
- Build specific product knowledge
- Efficient management of customer orders via established Company processes
**Experience and Qualifications required**
- Previous experience of Route Planning
- A confident and polite telephone manner
- Maths & English GCSE or equivalent grades A-C or 4-9
- Excellent time management and personal organisation skills
- Ability to work towards strict and demanding deadlines
- Previous experience within the construction or glazing industry would be beneficial although not essential
To succeed in the role, you will need to be professional, flexible and have a proactive can-do attitude to work
**Job Types**: Full-time, Permanent
Pay: £23,000-£25,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£25,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Reference ID: AS06
-
Property Aftersales Coordinator
1 week ago
Leeds, United Kingdom Harte Consulting Full timeHarte Recruitment invites you to join a team of seasoned property investment professionals based in Leeds, guiding clients through each stage of their investment journey with expertise in property sourcing and development.AsProperty Aftersales Coordinator, youll play a critical role in the sales process, actively supporting Sales Progressors to turn accepted...
-
Project Coordinator
6 months ago
Leeds, United Kingdom West Riding Recruitment Full time**Project Coordinator** A vibrant and busy Leeds based specialist door company are looking to recruit a project coordinator to join their growing team. Specialising in the supply, and installation of garage doors, and entrance doors to residential properties across the region, this role offers an excellent opportunity to be part of a fast paced and busy...
-
Project Coordinator
6 months ago
Leeds, United Kingdom West Riding Recruitment Full time**Project Coordinator** A vibrant and busy Leeds based specialist door company are looking to recruit a project coordinator to join their growing team. Specialising in the supply, and installation of garage doors, and entrance doors to residential properties across the region, this role offers an excellent opportunity to be part of a fast paced and busy...
-
Quality Coordinator
6 months ago
Leeds, United Kingdom Recruit4Staff Full timeRecruit4staff are proud to be representing their client, a leading **Manufacturing** Company in their search for a **Quality Coordinator** work in their offices in **Leeds** **For the successful Quality Coordinator our client is offering: - Salary Negotiable - Monday to Friday (0845 - 1730) - Fixed Term Contract - 2 years - Benefits: 23 days annual leave...
-
Sales and Aftersales Co-ordinator
2 months ago
Leeds, United Kingdom CV-Library Full timeAfter Sales Co-ordinator Leeds £24K - £25K plus bonus Enhanced Pension Scheme, Full-Time, 35 hours Mon – Fri Free Life Assurance Cover Sick Pay Scheme 30 days Holiday + Bank Holidays Enhanced Maternity & Paternity Leave and Pay Free Healthcare Cash Plan Cover Our client based in Leeds is actively seeking an...
-
Sales and Aftersales Support
6 months ago
Leeds, United Kingdom mpeople recruitment limited Full time**Sales and Aftersales Support Co-ordinator** **Leeds** **£23K - £24K** plus free parking and excellent benefits **Monday to Friday - Flexible working after training** Our client a leader in their field, are actively recruiting for a Sales and After Sales Support Co-ordinator to join a growing and well establish organisation. Duties and experience: -...
-
Automotive Parts Coordinator
7 days ago
Leeds, Leeds, United Kingdom WeRecruit Auto Ltd Full timeJob Summary:A career opportunity exists for an experienced Parts Advisor to join our team at WeRecruit Auto Ltd. As a key member of our aftersales department, you will play a crucial role in ensuring the efficient running of our workshop.About the Role:The ideal candidate will have previous experience working in a similar capacity and possess excellent...
-
Workshop Operations Coordinator
3 weeks ago
Leeds, Leeds, United Kingdom Northgate Vehicle Hire Limited Full timeAbout Our Company">Northgate Vehicle Hire Limited has been providing light commercial vehicle rental solutions across the UK for many years. We partner with top organisations and have a strong reputation for delivering quality services.">Your Job Description">This role involves supporting our customers to meet their business objectives. As a Workshop...
-
Motorcycle Parts Advisor
2 months ago
Leeds, United Kingdom Veritas Careers Full timeWe are recruitingfor a well established family owned Dealer Group who have arequirement for a Parts Advisor to join their busy Motorcycledealership in West Yorks. The role involves partsordering for both workshop and retail customers liaising with thesale and aftersales teams and advising motorcycle buyers of thecorrect and appropriate accessories for...
-
Motorcycle Parts Advisor
1 month ago
Leeds, United Kingdom Veritas Careers Full timeWe are recruiting for a well established family owned Dealer Group who have a requirement for a Parts Advisor to join their busy Motorcycle dealership in West Yorks. The role involves parts ordering for both workshop and retail customers liaising with the sale and aftersales teams and advising motorcycle buyers of the correct and appropriate accessories...
-
Customer Service Administrator
6 months ago
Leeds, United Kingdom Express Bi Folding Doors Full time**Customer Services** We are one of the UK’s fastest growing specialist glazing solution providers offering high quality products manufactured in house and installed nationwide by our expert fitting teams. Due to phenomenal growth we are looking to recruit an experienced Customer Service Coordinator to join our busy team. You will portray professionalism...
-
Experienced Pipe Fitter/Welder Required
3 weeks ago
Leeds, Leeds, United Kingdom Ecruit Full timeAbout the RoleWe are seeking an experienced Pipe Fitter/Welder to join our Installations/Aftersales team in Leeds, West Yorkshire.Key Responsibilities:Prepare vessels and equipment for non-destructive testing (NDT) inspection.Troubleshoot mechanical issues, including breakdowns.Assist in developing and reviewing maintenance programmes.Coordinate and optimise...
-
Motorcycle Parts Advisor
4 months ago
Leeds, United Kingdom Veritas Careers Full timeJob Description We are recruiting for a well established family owned Dealer Group who have a requirement for a Parts Advisor to join their busy Motorcycle dealership in West Yorks. The role involves parts ordering for both workshop and retail customers, liaising with the sale and aftersales teams and advising motorcycle buyers of the correct and...
-
Vehicle Progressor
6 months ago
Leeds, United Kingdom Stratstone BMW Leeds Full time**Stratstone BMW Leeds** **A competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at Stratstone BMW Leeds? As one of the...
-
Vehicle Progressor
6 months ago
Leeds, United Kingdom Pendragon Full time**Evans Halshaw Hyundai, Leeds** **Basic salary of £21,745 with OTE of £25,745**,** pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service**.** **Can you bring a dedication to achieving high standards to a new career as Vehicle...
-
Vehicle Progressor
6 months ago
Leeds, United Kingdom Stratstone BMW Leeds Full time**Stratstone BMW Leeds** **A basic salary of £23,875, OTE of £27,875 with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a dedication to achieving high standards to a new career as Vehicle Progressor at Stratstone BMW...
-
Contact Centre Supervisor
6 months ago
Leeds, United Kingdom Pendragon Full time**Contact Centre Supervisor** **Stratstone Mercedes-Benz of Leeds** **A basic salary of £28,769 with £4,800 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service** **Are you ready to drive beyond the possible; to work for an...
-
Contact Centre Supervisor
6 months ago
Leeds, United Kingdom Stratstone Mercedes-Benz Full time**Contact Centre Supervisor** **Stratstone Mercedes-Benz of Leeds** **A basic salary of £28,769 with £4,800 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service** **Are you ready to drive beyond the possible; to work for an...