Current jobs related to Automotive Technical Advisor - Oldbury - The AA

  • Automotive Technical Advisor

    4 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Job Title**: Automotive Technical Advisor **Location**: On-site Oldbury **Salary**: £33,749.88 + Annual Bonus **Hours**: Predominately Monday - Friday, rotating shifts between 07:00 - 20:00. You will also be required to work the occasional weekend. Solution bringers. Day makers. Extra milers. We are the AA. And we keep...

  • Automotive Technical Advisor

    4 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Job Title**: Automotive Technical Advisor **Location**: Oldbury **Salary**: £35,000 per annum + up to 10% Annual Bonus **Hours**: Rotational shifts between 7am-8pm, including weekends Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted...

  • Automotive Technical Advisor

    4 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Job Title**: Automotive Technical Advisor **Location**: Oldbury **Salary**: £35,000 per annum + up to 10% Annual Bonus **Hours**: Rotational shift pattern covering the hours between 7am-8pm. As motoring never stops, you will also need to be available to work rotational weekends too. Solution bringers. Day makers. Extra milers....

  • Automotive Technical Helpdesk Advisor

    4 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Location**: Oldbury **Salary**: £35,000 per annum + up to 10% Annual Bonus **Hours**: Rotational shift pattern covering the hours between 7am-8pm. As motoring never stops, you will also need to be available to work rotational weekends too. Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show...

  • Jlr Technical Help Desk Advisor

    3 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Be Better - Be a part of not one, but two iconic brands!** As our Jaguar Land Rover Technical Advisor for The AA you’ll provide a prestige service to your customers. With your expert knowledge, you’ll provide invaluable assistance to JLR customers, Patrols, Deployment staff and 3rd parties, making sure they get the advice and...

  • Automotive Product Manager

    4 weeks ago

    Oldbury, United Kingdom SGS UK Limited Full time

    Company Description SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We aim to be the most competitive and the most productive...

  • Vehicle Breakdown Technical Advisor

    4 months ago

    Oldbury, United Kingdom The AA Full time

    **Company description**: **Location**: Oldbury **Salary**: £35,000 per annum + up to 10% Annual Bonus **Hours**: Rotational shift pattern covering the hours between 7am-8pm. As motoring never stops, you will also need to be available to work rotational weekends too. Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show...

  • Customer Advisor

    3 months ago

    Oldbury, United Kingdom The AA Full time

    **This is the job**: **Department**: Electric Vehicle Support - Customer Advisor **Salary**: £24,500 **Location**: Oldbury **Workstyle**: Office Based (Resident Working) **Contract**: Permanent Full-time **Hours**: 4 days on 4 days off (avg. 40 hrs p/w). Shifts between 06:00-20:45. As an EV Support Customer Advisor in our Oldbury office, you’ll join...

  • Parts Advisor

    5 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom Safer Hand Solutions Ltd Full time

    Parts Advisor Job DescriptionAt Safer Hand Solutions Ltd, we are seeking an experienced Parts Advisor to join our team. As a key member of our commercial vehicle sales and service team, you will be responsible for providing exceptional customer service, identifying and selecting the correct parts and accessories for our customers' vehicles, and ensuring...

  • Parts Advisor

    5 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom Safer Hand Solutions Ltd Full time

    Parts Advisor Job DescriptionAt Safer Hand Solutions Ltd, we are seeking an experienced Parts Advisor to join our team. As a key member of our commercial vehicle sales and service team, you will be responsible for providing exceptional customer service, identifying and selecting the correct parts and accessories for our customers' vehicles, and ensuring...

  • Parts Advisor

    3 weeks ago

    Oldbury, United Kingdom Safer Hand Solutions Ltd Full time

    Job Summary:Safer Hand Solutions Ltd is seeking an experienced Parts Advisor to join our team. As a key member of our commercial vehicle sector team, you will be responsible for providing exceptional customer service, identifying and selecting the correct parts for commercial vehicles, and ensuring customer satisfaction.Key Responsibilities:Customer Service:...

  • Parts Advisor

    3 weeks ago

    Oldbury, United Kingdom Safer Hand Solutions Ltd Full time

    Job Summary:Safer Hand Solutions Ltd is seeking an experienced Parts Advisor to join our team. As a key member of our commercial vehicle sector team, you will be responsible for providing exceptional customer service, identifying and selecting the correct parts for commercial vehicles, and ensuring customer satisfaction.Key Responsibilities:Customer Service:...

  • Automotive Product Manager

    1 week ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom SGS UK Limited Full time

    About the RoleSGS UK Limited is seeking an experienced Automotive Product Manager to oversee and coordinate all aspects associated with maintaining UKAS accreditation.Key ResponsibilitiesEnsure SGS UK Limited maintains and adheres to accreditation requirementsPlan and conduct professional management system audits in accordance with SGS proceduresMaintain and...

  • Automotive Product Manager

    1 week ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom SGS UK Limited Full time

    About the RoleSGS UK Limited is seeking an experienced Automotive Product Manager to oversee and coordinate all aspects associated with maintaining UKAS accreditation.Key ResponsibilitiesEnsure SGS UK Limited maintains and adheres to accreditation requirementsPlan and conduct professional management system audits in accordance with SGS proceduresMaintain and...

  • Parts Advisor

    6 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom Safer Hand Solutions Ltd Full time

    Parts Advisor Job DescriptionWe are seeking an experienced Parts Advisor to join our team at Safer Hand Solutions Ltd. As a key member of our commercial vehicle sector team, you will be responsible for providing exceptional customer service and support in identifying and selecting the correct parts and accessories for our customers' commercial vehicles.Key...

  • Parts Advisor

    6 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom Safer Hand Solutions Ltd Full time

    Parts Advisor Job DescriptionWe are seeking an experienced Parts Advisor to join our team at Safer Hand Solutions Ltd. As a key member of our commercial vehicle sector team, you will be responsible for providing exceptional customer service and support in identifying and selecting the correct parts and accessories for our customers' commercial vehicles.Key...

  • Customer Service Advisor

    4 months ago

    Oldbury, United Kingdom Lindab Ltd Full time

    **WE ARE NOW HIRING!** **Role: Customer Service Advisor** **Hours of Work: Monday - Thursday 08:00am - 17:00pm** **Friday 08:00am - 16:00pm** Do you have a **great communication skills** and experience working in a **pressurised **environment **juggling multiple tasks **simultaneously**?** Well, we have a great opportunity for a Customer Service Advisor...

  • Technical Operations Manager

    4 weeks ago

    Oldbury, United Kingdom LER (SG) Ltd Full time

    Position Title: Technical Operations Manager (Versatile)Reports To: Director of Technical & EngineeringWeekly Hours: 39.5Working Hours: 08:00 to 17:00 Mon-Thurs, 14:00 FriSalary Range: £40,000 - £50,000Company Overview: LER (SG) Ltd, a prominent manufacturing firm, is seeking a Technical Operations Manager to enhance their engineering team.As the...

  • Automotive Product Manager

    6 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom SGS UK Limited Full time

    About the RoleSGS UK Limited is seeking an experienced Automotive Product Manager to join our team. As a key member of our organization, you will be responsible for overseeing and coordinating all aspects associated with maintaining UKAS accreditation for our company.Main ResponsibilitiesEnsure SGS UK Limited maintains and adheres to accreditation...

  • Automotive Product Manager

    6 days ago

    Oldbury-on-Severn, South Gloucestershire, United Kingdom SGS UK Limited Full time

    About the RoleSGS UK Limited is seeking an experienced Automotive Product Manager to join our team. As a key member of our organization, you will be responsible for overseeing and coordinating all aspects associated with maintaining UKAS accreditation for our company.Main ResponsibilitiesEnsure SGS UK Limited maintains and adheres to accreditation...

Automotive Technical Advisor

4 months ago

Oldbury, United Kingdom The AA Full time

**Company description**:
**Job Title**: Automotive Technical Advisor

**Location**: On-site Oldbury

**Salary**: £33,749.88 + Annual Bonus

**Hours**: Predominately Monday - Friday, rotating shifts between 07:00 - 20:00. You will also be required to work the occasional weekend.

Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As an Automotive Technical Advisor, you’ll always go the extra mile for our members. In return, we’ll go the extra mile for you, with excellent training, support, and development opportunities.

**This is the job**:
We have an exciting opportunity for an Automotive Technical Advisor, who will provide expert technical advice and assistance over the phone to AA customers, to enable their vehicle to become mobile or repaired after a breakdown.

Our team is vital for saving our patrol driver’s time during long distance recoveries. Though making outbound calls, you will also assist with interventions and provide our members with the right level of support when they need us most.

**What will I be doing?**:

- Liaising with AA members, repairing workshops and Roadside Patrols to get broken down vehicles repaired quickly and efficiently
- Providing technical advice to AA members in live breakdown situations to prevent the unnecessary deployment of Roadside Patrols
- Providing professional technical advice to AA members relating to non-breakdown related situations
- Allocating appropriate resources to roadside breakdowns
- Processing all calls professionally and efficiently to ensure customer satisfaction
- Recording all enquiries on the appropriate database to assist with providing detailed management information

**What do I need?**:

- City & Guilds or NVQ in Vehicle Maintenance & Repair
- Motor vehicle service & repair experience
- Motor vehicle fault diagnosis experience
- Ability to communicate complex technical information clearly and concisely and in a professional manner
- Ability to demonstrate a high level of customer care during a breakdown situation
- Working knowledge on a variety of manufacturers vehicles would be desirable

**Additional Information**:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

- Diverse learning and development opportunities to support you to progress in your career
- 23 days annual leave plus 8 bank holidays
- Worksave pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Free AA breakdown membership
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Dedicated Employee Assistance Programme