Control Room Operator

3 months ago

Dagenham, United Kingdom Vaultex UK Full time

Permanent

About Vaultex

Vaultex are the UK’s leading cash processing company, with sites nationwide. At Vaultex, equality is a core. We believe that businesses can be powerful platforms for social change and that our purpose is to drive Equality for all. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and better positioned to succeed. We strive to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. With the help of our entire stakeholders— our employees, customers, partners, and community — we can achieve equality for all.

** Friday 04.00 -16.30 Saturday 6.30 -19.00 & Sunday 07.00 -19.00**

The Security Controller will be expected to ensure the safety and security of the staff and customers of the Coin Centre including monitoring access control and CCTV. The role holder will support the existing team, ensuring adherence to security procedures at all times and to undertake relevant ad-hoc tasks as requested by the Control room supervisor. This will include various Health and safety checks in accordance with procedures.

Main responsibilities include:
- Be responsible for carrying out daily Security checks to minimise Centre risk, dealing with on site visitors, including contractors, deliveries, and Vaultex employees, as well as outside agencies including the police.
- Controllers are the first point of contact for visitors and employees to the centre so are required to present a professional image at all times.
- Ensure strict compliance with door entry procedures allowing only authorised personnel entry to the premises.
- Carry out strict security procedures, which include perimeter checks, employee/visitor searches etc.
- Maintain vigilant observation using the digital CCTV Camera system/ alarm testing & assist in periodic security checks and procedures, reporting any suspicious activity.
- Taking appropriate action when a breach of security has occurred or in the evacuation process. Crisis management in the event of incident and escalation process.
- Accurately record findings from perimeter checks
- Making clear and accurate PA announcements.
- Completing accurate, detailed and relevant incident reports
- Efficient alarm response
- Be the site responsible person for Health & Safety issues, including carrying out alarm and fire safety tests.
- Other general daily duties as delegated by the Supervisor Control & the Management team.
- The ability to engage and train our colleagues
- Be able to multi skill and help out when needed.
- Other general daily duties as delegated by the Supervisor Control & the Management team- Skills required
- Good computer literacy skills;
- Confident questioning approach with excellent communication skills;
- Flexible approach to required tasks and working times;
- Well organised with an ability to multi-task;
- Excellent observation skills;
- Ability to work within a team;
- Excellent time keeping and attendance;
- Adhere to the company core standards of behaviour and values;

Previous experience in the Security field, including control room an advantage, although training will be provided.

**Benefits**:

- Living Wage foundation employer with Investors in People Platinum Status
- Career Development opportunities
- Structured training
- Generous company pension
- 21 days holiday
- Group Life Assurance and income protection
- Employee fun days and engagement
- Employee Assistance Programme
- Spot prizes, Long Service Awards, competitive salary against competitors and pay reviews.
- VaulteXtra - discounts on retailers.

**Benefits**:
We are a living wage employer with Investors in People Platinum status, and as such we have a great range of benefits which you can find here

Vaultex - About Us & Benefits- A generous company pension - auto-enrolled 4% employee 10% employer- Living Wage employer offering competitive salary plus benefits- Competitive holiday allowance with an option to purchase additional holidays- Group life assurance- Annual performance related bonus- VaulteXtra discounts on retailers, cycle to work, childcare vouchers, Gym membership, cash back on purchase, eye tests and many more.- Employee Assistance Programme - a free service should our employees require professional and impartial advice for legal advice and counselling.- Robust Learning and Development team and opportunities for career progression.

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