Ward Clerk

7 months ago


London, United Kingdom Central and North West London NHS Foundation Trust Full time

We have an exciting opportunity for a Ward Clerk to join our Eating Disorder Service based in the London borough of South Kensington & Chelsea.

The Vincent Square Eating Disorder Service offers a range of specialist services women, men, children and young people who are suffering from anorexia nervosa, bulimia nervosa and other eating disorders. The service provides various range of treatments including assessment and community, outpatient therapy, day programme services and inpatient care across different sites.

We are looking for an enthusiastic and motivated Ward Clerk to provide an important administrative and customer service to ensure the smooth running of our very busy and dynamic team in Vincent Square Eating Disorders Service. The role comes with a variety of responsibilities providing support to the clinical team, service users, to patients and carers who attend the service.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The Eating Disorders Service team is a strong and supportive team and has excellent structures to offer regular supervision. This is a great opportunity to join our team to support in the delivery of high-quality eating disorders services for North West London. We are looking for exceptional individuals with the right attitude, skills and knowledge who share our passion to deliver the best quality care experience for patients and their families.

This post is highly suitable for an applicant who is working at similar grade in the NHS or for those currently working in a non-NHS setting with aspirations to enter into Health service administration.

The post is based at South Kensington and Chelsea Mental Health Centre, 1 Nightingale Place, London, SW10 9NG.

In return, we are offering the opportunity to work in a supportive and friendly environment, where supervision and performance reviews/appraisals form part of our ongoing development of staff.

CNWL are committed to progressing and supporting their staff with career development and training, and ensuring staff health and well-being and job satisfaction.

To prepare documents (letters, memos, reports etc) by copy or audio typing using Microsoft office software, ensuring all policies and procedures are adhered to.

The post holder is required to exercise judgment about how to handle such calls in an appropriate and professional manner, using judgement and discretion where necessary, referring complex matters to relevant senior members of staff and taking messages when necessary.

To report any incidents on DATIX and escalate to management as soon as possible

To ensure effective communication within the team.


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