Ward Clerk

1 week ago


London, United Kingdom Imperial College Healthcare NHS Trust Full time

The Neurociences team at Charing Cross Hospital are looking for a Ward Clerk to join our friendly, dynamic and patient-centred team within the Neurosurgery department.

The hours are 22.5 per week - Wednesday to Friday.

As a Ward Clerk, you will be responsible for checking in and out patients from their appointments to the ward. You will monitor the waiting lists and validate regularly to ensure that patient details are correct.

As a Trust, we expect that you comply with and encourage our values: Kind, Collaboraive, Aspirational and Expert.
- Communication/Customer Service. Our patients are central to everything that we do as a department. In order to remain patient-centred you will be required to demonstrate a high standard of customer care through being helpful and courteous to patients, visitors and colleagues. You will also liaise with medical, nursing and administrative staff. Ensuring that departmental telephones are answered and calls are dealt with, or passed on to the appropriate member of staff is also necessary.
- Administration. You will ensure that admission requests received are logged and processed in a timely manner. Attention to detail is very important and within the role you will be required to keep patient administration systems up to date. This means having a good understanding and knowledge of our waiting lists.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.


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