Customer Service and Administration Assistant
2 weeks ago
Opportunity ID
1442
Opportunity Closing Date
19/03/2023, 23:55
Primary Location
- Salford - Peel Park Campus
School or Business Unit
- Marketing, Recruitment & External Relations
Contract Type
- Full Time Fixed Term
Anticipated end date Anticipated end date - year
- April 2025
Salary
£20,547 - £22,149
Opportunity
**A bit about the events team**
The Events Team is part of External Relations and is responsible for the planning, managing and delivering of all University led events with the aim of raising the profile of the University as well as building and stewarding strategic relationships with its stakeholders and key external constituencies.
As a team we deliver the University Graduation ceremonies ensuring a memorable experience for our graduates and guests leading them to promotors of the University as they join our alumni community.
Other events include professorial and public lectures, industry & corporate events as well as internal staff celebrations.
**So, what will the role involve?**
This role will report to the Events Manager and will support the Events team in the planning and management of Graduation and other key corporate University events.
The role-holder will be the champion of customer service within the events team, managing our standards and service level agreements primarily for our students and guests on their graduation journey.
The role will also assist the Events Officers manage and deliver a programme of high-quality events supporting on key administrative tasks.
**What’s in it for you? - the benefits**
- Competitive salary - and excellent pension scheme
- Generous annual leave - plus the option to buy additional holiday days
- Flexible working - we support a culture of both flexible and agile working, to help you find the right balance
- Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential
- Our community - there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives
- The perks MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts
- Wellbeing support -dedicated services and facilities to support your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities, including discounted gym memberships
- Sustainable Salford - We embed sustainability in all aspects of university life and have a commitment to becoming NetZero Carbon by 2038
- Greater Manchester - Live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyle choices. Our Peel Park campus is unique and offers lots of green spaces. Our MediaCity campus is at the heart of one of the country's leading digital and media hubs
- Team Salford - By joining us, you can be part of our ambitious journey and help make a real difference to the people and communities we support
However you identify, whatever your journey has been to get here, come and join us at the University of Salford where we are all proud to belong
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