Customer Service Administrator

4 weeks ago


Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

**£ 25,000 - £ 25,000 per year**

**Chepstow**

Permanent

Posted: 16 June 2023

Expires: 16 July 2023

**Customer Service Administrator**

**Chepstow Monmouthshire**

**£25,000 per annum**

Permanent role working 39.5hrs per week - hybrid option available

Hawk 3 Talent Solutions are looking for an experienced Customer Service Administrator to join a forward thinking company based in Chepstow, Monmouthshire

**The Role**

Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising with the Operations team to ensure the best customer outcomes are achieved.

To work independently and as part of a team to ensure a high standard of customer service is delivered at all times.

**Duties**
- To represent the company in a professional, enthusiastic and positive manner
- To establish customer needs, whilst ensuring customers adhere to companies terms and conditions
- To process a high volume of customer interaction, whilst maintaining an excellent attention to detail
- Respond to all customer queries in a timely manner
- Liaise with and assist internal staff where required, promptly and in a professional manner.
- Attendance of meetings, training programmes, etc. as directed by management
- To contribute and continually access our service offering both internally and externally by the continuous improvement channels

**Knowledge & Experience**
- Proven experience in delivering excellent customer service
- Previous experience in high volumes of data inputting (experience using Sage would be an advantage)
- Previous experience of working in a fast-growing company
- Previous experience of building and maintaining relationships with customers
- Excellent level of IT literacy
- Enthusiastic with an excellent telephone manner
- Ability to build constructive working relationships with colleagues.
- Strong communicator with excellent organisational and time management skills
- Ability to think clearly, analyse data and present accurately.
- Ability to work flexibly and proactively
- Committed and reliable

**Benefits**
- Hybrid working pattern available, (after initial training period)
- 30 Days holiday (including Bank Holidays)
- Monday to Friday working pattern
- Free onsite car parking
- Company pension scheme
- Employee support programme
- Non-contractual company bonus (eligibility applies)
- Employee events, discounts at high street retailers and much more

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client
- Please note_



  • Chepstow, United Kingdom Omega Resource Group Limited Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Pay Range/details: £25,000 per annum** **Contract Type: Permanent** My client, based in Chepstow, is a leading manufacturer within their field and is looking to grow their team. They are looking to recruit a Customer Service Administrator to join their team on a permanent basis. You...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Customer Service Administrator** **Chepstow Monmouthshire** **£25,000 per annum** Permanent role working 39.5hrs per week - hybrid option available Hawk 3 Talent Solutions are looking for an experienced Customer Service Administrator to join a forward thinking company based in Chepstow, Monmouthshire **The Role** Reporting directly into the Customer...


  • Chepstow, United Kingdom Autograph Recruitment Full time

    **Customer Service Administrator** **Location**:Chepstow **Position**:Full time, Permanent **Salary**:OTE £26,000 **Our Client** We are delighted to be working with this privately owned, well established, successful, and innovative business. With international presence, they successfully manufacture complex products and solutions for a variety of...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time** **Salary: £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising with...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: £23,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: Up to £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner....


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising...


  • Chepstow, United Kingdom Cove Recruitment Ltd Full time

    Cove is looking to engage with a detail oriented Service Administrator for a fixed term remote working opportunity of 6 to 12 months for a local client operating nationally. Your role will work within The Enhanced Service Administrators team, liaising with the Technical Assistance Centre engineers to ensure service is provided to their customers. Your role...


  • Chepstow, United Kingdom Cardiff Gap Trade Full time

    **gap personnel (operating as an employment business) are currently recruiting for a Cutomer Service Adminstrator to join a busy team in a well-established client in Chepstow.** our client is a global leader in the design and engineering of aluminium window, door and curtain walling systems. RESPONSIBILITIES: - To represent the company in a professional,...


  • Chepstow, United Kingdom Cardiff Gap Trade Full time

    **gap personnel (operating as an employment business) are currently recruiting for a Cutomer Service Adminstrator to join a busy team in a well-established client in Chepstow.** our client is a global leader in the design and engineering of aluminium window, door and curtain walling systems. RESPONSIBILITIES: - To represent the company in a professional,...


  • Chepstow, United Kingdom gap personnel Full time

    **gap personnel (operating as an employment business) are currently recruiting for a Cutomer Service Adminstrator to join a busy team in a well-established client in Chepstow.** our client is a global leader in the design and engineering of aluminium window, door and curtain walling systems. RESPONSIBILITIES: - To represent the company in a professional,...


  • Chepstow, United Kingdom Cove Recruitment Ltd Full time

    Cove is looking to engage with a detail oriented Service Administrator for a fixed term remote working opportunity for 12 months for a local client operating nationally. Your role will work within The Enhanced Service Administrators team, liaising with the Technical Assistance Centre engineers to ensure service is provided to their customers. Your role...


  • Chepstow, United Kingdom Cove Recruitment Ltd Full time

    Cove is looking to engage with a detail oriented Service Administrator for a fixed term remote working opportunity for 12 months for a local client operating nationally. Your role will work within The Enhanced Service Administrators team, liaising with the Technical Assistance Centre engineers to ensure service is provided to their customers. Your role...


  • Chepstow, United Kingdom Aluk (GB) Ltd Full time

    **Customer Care Administrator** **Company Description** AluK is a global leader in the design and engineering of aluminium window, door and curtain walling systems. With more than 60 years of expertise and operations in major countries around the globe, our façade systems have been specified for many of the world's most advanced and prestigious...

  • Administrator

    2 days ago


    Chepstow, United Kingdom ALFA STAFF AND TRAINING Full time

    Administrator - Chepstow Hours of Work: Monday to Friday 8am to 5pm - Flexible 40 hours per week. Hourly pay : £12.82 - ½ an hour deducted for break Alfa staff are currently seeking an Administrator for a Client within the Chepstow Area. Experience of working in Transport is desirable however applicants with excellent customer service skills and...


  • Chepstow, United Kingdom Connells Group Full time

    **Job Description** Property Administrator** **Peter Alan** are looking for a highly motivated **Property **Administrator **to support our fantastic team in **Chepstow**. As our **Property **Administrator **you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing...


  • Chepstow, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Administrator

    4 days ago


    Chepstow, United Kingdom Architen Landrell Manufacturing Ltd Full time

    Job Title: Administrator Overview: **Duties**: - Handle phone calls and correspondence with professionalism and courtesy - Perform various administrative tasks to support the office operations - Conduct data entry and maintain accurate records - Utilise computerised systems for efficient record-keeping - Assist in clerical duties such as filing,...


  • Chepstow, United Kingdom Autograph Recruitment Ltd Full time

    **Customer Service Manager** Up to £35,000 Chepstow Autograph Recruitment are delighted to be partnered with a local business in Chepstow who are currently experiencing significant growth.With national, and international presence, my client’s aim is to simplify their customer’s lives thanks to their customisedsolutions. They are seeking a full time...