Service Administrator Remote

3 weeks ago


Chepstow, United Kingdom Cove Recruitment Ltd Full time

Cove is looking to engage with a detail oriented Service Administrator for a fixed term remote working opportunity for 12 months for a local client operating nationally.

Your role will work within The Enhanced Service Administrators team, liaising with the Technical Assistance Centre engineers to ensure service is provided to their customers.

Your role will be remote - working from home, fully supported by chat hubs and weekly Teams, although may occasionally be needed to work from Chepstow or Newport (Primarily for training, development and team meetings).

**Responsibilities;**
- Providing a high level of customer service to some of our key customers
- Taking commercial calls via the telephone from SLA Customers
- Acting as a single point of contact
- Updating information recorded on service management system with progress notes and updating customers
- Working to tight deadlines
- Progressing MAC (moves, adds and changes) work
- Raising Sales Orders & Purchase Orders.
- Asset management.
- Call logging
- Billing & authorising invoices for payment as required by Finance
- Liasing with the customer to ensure they are kept up to date
- Liasing with Service team members including engineers and Service Delivery Managers.

**Requirements;**
- Excellent telephone manner
- Ability to deal with Service Partners
- Ability to work to deadlines under pressure
- Good administration and organisation skills
- Have good communication skills especially via the telephone
- Numerate and accurate
- Possess good PC skills
- Ability to use Excel/Word/PowerPoint is a must
- Must be able to work on own initiative.
- Must be a good team player.

**The package;**
- £11 -11.50 Per hour
- Monday to Friday to cover 9-5 over 37hours per week
- Remote working opportunity
- 6-12 months contract

If you enjoy working at home and are looking for a supportive and varied role and have excellent MS skills to include Microsoft 365 and enjoy engaging with a team then please get in touch with us today.

**Salary**: £11.00-£11.50 per hour

**Benefits**:

- Casual dress
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chepstow: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Chepstow

Reference ID: COV1189


  • Service Administrator

    3 weeks ago


    Chepstow, United Kingdom Cove Recruitment Ltd Full time

    Cove is looking to engage with a detail oriented Service Administrator for a fixed term remote working opportunity of 6 to 12 months for a local client operating nationally. Your role will work within The Enhanced Service Administrators team, liaising with the Technical Assistance Centre engineers to ensure service is provided to their customers. Your role...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: £23,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time / 39.5** **Salary: Up to £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner....

  • Project Administrator

    3 weeks ago


    Chepstow, United Kingdom Autograph Recruitment Full time

    **Project Administrator** **Location**: Chepstow (Remote) **Position**:Full time, Temporary **Salary**:Competitive + benefits **Our Client** Autograph Recruitment are delighted to be working with this well established, professional business, operating globally. Offering a range of services, for a range of environmental projects. They successfully manage...


  • Chepstow, United Kingdom Omega Resource Group Limited Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Pay Range/details: £25,000 per annum** **Contract Type: Permanent** My client, based in Chepstow, is a leading manufacturer within their field and is looking to grow their team. They are looking to recruit a Customer Service Administrator to join their team on a permanent basis. You...


  • Chepstow, United Kingdom TXO Systems Full time

    **Location**: TXO head office, Chepstow (UK) **Workplace type**: Hybrid **Salary**: Competitive We have an exciting opportunity for a Service Delivery Administrator to join our fast-growing company based in Chepstow. **Job function**: The role of the Service Delivery Administrator is to support the Service Delivery Executives with the direction,...


  • Chepstow, Monmouthshire, United Kingdom Omega Resource Group Limited Full time

    Job Title: Customer Service AdministratorLocation: ChepstowPay Range/details: £25,000 per annumContract Type: PermanentMy client, based in Chepstow, is a leading manufacturer within their field and is looking to grow their team. They are looking to recruit a Customer Service Administrator to join their team on a permanent basis. You will be responsible for...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Customer Service Administrator** **Chepstow Monmouthshire** **£25,000 per annum** Permanent role working 39.5hrs per week - hybrid option available Hawk 3 Talent Solutions are looking for an experienced Customer Service Administrator to join a forward thinking company based in Chepstow, Monmouthshire **The Role** Reporting directly into the Customer...


  • Chepstow, Monmouthshire, United Kingdom AluK Full time

    Salary – up to £26,000 per annum depending on experience We're AluK, a global leader in the design and engineering of aluminium window, door and curtain walling systems and, with over 60 years of experience operating across the globe, you'll find our façade systems on many of the world's most advanced and prestigious buildings. Position A rare...


  • Chepstow, Monmouthshire, United Kingdom AluK Full time

    Salary – up to £26,000 per annum depending on experience We're AluK, a global leader in the design and engineering of aluminium window, door and curtain walling systems and, with over 60 years of experience operating across the globe, you'll find our façade systems on many of the world's most advanced and prestigious buildings. Position A rare...


  • Chepstow, United Kingdom Autograph Recruitment Full time

    **Customer Service Administrator** **Location**:Chepstow **Position**:Full time, Permanent **Salary**:OTE £26,000 **Our Client** We are delighted to be working with this privately owned, well established, successful, and innovative business. With international presence, they successfully manufacture complex products and solutions for a variety of...


  • Chepstow, United Kingdom Food Events & Things (FEAT) Ltd Full time

    Office Administrator and PA **Duties**: - Answering and directing phone calls in a professional and courteous manner - Performing data entry and maintaining accurate records - Providing clerical support such as filing, scanning, and photocopying documents - Managing and organizing office supplies and inventory - Assisting with scheduling appointments and...


  • Chepstow, United Kingdom Food Events & Things (FEAT) Ltd Full time

    Office Administrator and PA **Duties**: - Answering and directing phone calls in a professional and courteous manner - Performing data entry and maintaining accurate records - Providing clerical support such as filing, scanning, and photocopying documents - Managing and organizing office supplies and inventory - Assisting with scheduling appointments and...


  • Chepstow, United Kingdom Hawk 3 Talent Solutions Full time

    **Job Title: Customer Service Administrator** **Location: Chepstow** **Job Type: Permanent / Hybrid** **Hours: Full Time** **Salary: £25,000** Reporting directly into the Customer Service Manager, Using Sage software to ensure customer orders are taken and processed in accordance with company standards and in a timely & accurate manner. Liaising with...

  • Administrator

    2 weeks ago


    Chepstow, United Kingdom ALFA STAFF AND TRAINING Full time

    Administrator - Chepstow Hours of Work: Monday to Friday 8am to 5pm - Flexible 40 hours per week. Hourly pay : £12.82 - ½ an hour deducted for break Alfa staff are currently seeking an Administrator for a Client within the Chepstow Area. Experience of working in Transport is desirable however applicants with excellent customer service skills and...


  • Chepstow, United Kingdom Interaction Training Limited Full time

    **About us** Interaction Training Limited is a small business in Chepstow NP16 6HZ. We are supportive and fast-paced, and our goal is to help people be more connected to themselves and others. Our work environment includes: - Flexible working hours - though the perfect hours are 9.30-2.30 - Casual work attire MARKETING AND ADMINISTRATION ASSISTANT About...


  • Chepstow, Monmouthshire, United Kingdom Food Events & Things (FEAT) Ltd Full time

    Office Administrator and PADuties: Answering and directing phone calls in a professional and courteous manner Performing data entry and maintaining accurate records Providing clerical support such as filing, scanning, and photocopying documents Managing and organizing office supplies and inventory Assisting with scheduling appointments and meetings Providing...

  • Administrator

    2 weeks ago


    Chepstow, United Kingdom Architen Landrell Manufacturing Ltd Full time

    Job Title: Administrator Overview: **Duties**: - Handle phone calls and correspondence with professionalism and courtesy - Perform various administrative tasks to support the office operations - Conduct data entry and maintain accurate records - Utilise computerised systems for efficient record-keeping - Assist in clerical duties such as filing,...


  • Chepstow, United Kingdom Connells Group Full time

    **Job Description** Property Administrator** **Peter Alan** are looking for a highly motivated **Property **Administrator **to support our fantastic team in **Chepstow**. As our **Property **Administrator **you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing...


  • Chepstow, Monmouthshire, United Kingdom Marriott International, Inc. Full time

    Job Number Job Category Sales & Marketing Location Delta Hotels St. Pierre Country Club, St Pierre Park, Chepstow, Wales, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant...