Customer Representative
3 weeks ago
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.
**Responsibilities**:
- Communicate with customers via various face to face channels to assist with inquiries, orders, and issue resolution.
- Utilize excellent phone etiquette to ensure positive customer interactions.
- Perform data entry to update customer information and order details accurately.
- Analyze customer needs and recommend products or services that best fit their requirements.
- Upsell products or services to increase revenue opportunities.
**Skills**:
- Multilingual abilities are a plus.
- Strong communication skills to interact effectively with customers.
- Proficient in English for clear communication.
- Excellent data entry skills for accurate record keeping.
- Ability to analyze customer needs and provide suitable solutions.
- Experience with upselling techniques is beneficial.
**Job Types**: Full-time, Permanent
Pay: From £25,665.62 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 26/05/2024
-
Customer Representative
1 month ago
Edinburgh, United Kingdom The Connected Consulting Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Up sell products and services to customers based on their needs and preferences - Analyze...
-
Customer Representative
1 month ago
Edinburgh, United Kingdom ENVISION AGENCY LTD Full timeWe are currently seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are passionate about delivering excellent customer experiences and have strong communication skills. **Duties**: -...
-
Customer Representative
1 month ago
Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. **Responsibilities**: - Up sell additional products or services to customers when appropriate - Analyse customer interactions to identify trends and areas for improvement -...
-
Customer Service Representative
1 week ago
Edinburgh, United Kingdom red recruitment Full timeAre you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you. We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers...
-
Customer Service Representative
1 week ago
Edinburgh, United Kingdom Red Recruitment Full timeAre you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you. We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers...
-
Customer Representative
4 weeks ago
Edinburgh, United Kingdom CONNECTED L GROUP Full timeAs a Customer Representative, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Provide exceptional...
-
Customer Service Representative
2 days ago
Edinburgh, United Kingdom AXEL LIMITED Full timeWe are seeking a talented and enthusiastic Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and driving sales through exceptional customer service. **Responsibilities**: - Provide exceptional...
-
Customer Service Representative
1 week ago
Edinburgh, United Kingdom ENVISION AGENCY LTD Full time**Customer Service Representative** We are looking for a Customer Service Representative to join our team! **Responsibilities**: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Analyse customer needs and recommend products or services to enhance their experience. - Up...
-
Customer Service Representative
7 days ago
Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has...
-
Customer Service Representative
3 days ago
Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and development. **Duties**: - Up sell...
-
Customer Service Representative
3 days ago
Edinburgh, United Kingdom RSG PLC Full time**Customer Service Representative - Edinburgh Standard Life** Customer Service Representative - Edinburgh Standard Life** **Up to £23,000 per year** **Mon-Friday, 9am-5pm** **Hybrid remote** **Standard Life House, Edinburgh, EH1 2DH** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom Staffline Group Full timeApply today to work as a Customer Service Representative in Edinburgh West for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by...
-
Customer Service Representative
3 days ago
Edinburgh, United Kingdom RSG PLC Full time**Customer Service Representative - Edinburgh Lloyds Banking Group** Starting at £21,500 per year** **Mon-Friday, 9am-5pm** **Fountainbridge, Edinburgh, EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be...
-
Customer Service Representative
7 days ago
Edinburgh, United Kingdom Floral Image Full timeThis role provides a fantastic blend of customer service and account managementand even better, all for a small and growing business where the work you do will make a real contribution to the organisation’s success. Floral Image is an innovative and unique business specialising in the delivery of premium life-like flowers to corporates worldwide. The...
-
Customer Service Representative
1 week ago
Edinburgh, United Kingdom Raven Full timeCustomer Service Representative in Edinburgh! **Duties**: - Provide exceptional customer service and support to clients - Resolve customer complaints or issues in a professional and timely manner - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Maintain accurate and detailed records of...
-
Customer Account Representative
4 weeks ago
Edinburgh, United Kingdom RNR Marketing Executives Full timeThe Customer Account Representative responsible for providing exceptional customer service and support to residents within a specific residential territory helping with community outreach. This role focuses on building relationships with customers, understanding their needs, and serving as a liaison between the residential community and the organization. The...
-
Customer Service Representative
5 days ago
Edinburgh, United Kingdom Alba Marketing Full time**Customer Service Representative - FULL TIME - Edinburgh** - **Do you consider yourself a people person?**_ **Do you want progression and a chance to develop a career in sales and marketing?** Our office is looking for a target driven, sociable individuals to grow and expand our sales team in our Edinburgh location. At Alba Marketing we're...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom Godwin Recruitment Full time**Brand-new customer support opportunities!** **Monday - Friday, 9am - 5pm.** **Easily accessible city centre location** **Excellent benefits and small friendly team working environment!** Due to office relocation, a leading supplier of healthcare products is recruiting for customer support representatives to assist in the daily operations of a regional...
-
Customer Service Representative
6 days ago
Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. **Responsibilities**: - Assist customers with product information, pricing,...
-
Customer Service Representative
2 weeks ago
Edinburgh, United Kingdom HRC Recruitment Full time_**Customer Service Representative**_ - **Edinburgh - Hybrid working **_ - **Salary £23,000 - 6 month FTC**_ We are currently recruiting for an industry-leading financial services company who puts their customers at the forefront of everything they do. Are you driven and looking for your next challenge? If so we may have the role for you! **Specific Role...