Customer Service Advisor
2 days ago
**Role: Customer Service Advisor**
Our client is an established market leader in its field for Glass and Glazing within the Bus, Coach and Rail industries.
**Salary: £26,004 pa, Pension, DIS Benefit**
**Location**:Depot in High Wycombe, Buckinghamshire
**Hours of Work**:41.25 hours per week
**Holiday**:22 days plus Bank Holidays increasing with length of service after 3 years
- Identify, quote and process any customer enquires or orders
- Be responsible for the collection/ processing of customers payments, purchase order chasing, invoicing, customer returns and queries
- Work on any office reports assigned to you by our Sales Office Manager
- Be responsible for any administrative tasks assigned to you by the Sales Office Manager or Supervisors
- Work closely with all departments within our national distribution and installation business
**Experience / Training**:
Due to the niche market that they work within, full training will be provided for this role. However, previous experience in an office administration, customer service or call centre role is essential.
In order to be successful in this role, we believe that you must have excellent interpersonal and communication skills with an ability to work to strict deadlines. Excellent attention to detail will also be required along with excellent proficiency usingMicrosoft Office (e.g. Word and Excel). We would like a highly motivated and enthusiastic person to join our expanding team.
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