Customer Service Advisor

7 months ago

High Wycombe, United Kingdom Motofix Accident Repair Centres Full time

**Customer Service Advisor - Repair Centre**
**(Up to £29,500 pa)**
45 hours per week
Location: (High Wycombe HP11)

**Benefits**
- Excellent salary
- 28 days annual leave (Inclusive bank holidays)
- Workplace pension scheme
- Free Training and Development Academy
- Employee long service rewards (Inc. additional holiday)
- Free uniform (and PPE)
- Life insurance

**About the role**

As Customer Service Advisor you will
- Act as the public face of the business.
- Providing a ‘meet and greet’ service
- Schedule repair bookings
- Guide customers through our repair claim process
- Update repair management systems
- Process insurance claims excess payments
- Answer telephone enquiries from customers who have been involved in an accident

This position requires initiative, attention to detail and an ability to deliver great customer experiences in a fast-paced environment.

**What we look for**
- A team player who can work with mínimal supervision
- Ability to multi-task, plan and organise effectively
- Effective communication with customers and colleagues
- Good IT skills including all Microsoft office packages
- Ability to adopt upselling skills
- Someone who can make customers smile
- 3 years customer service experience
- Full UK Driving licence

**About you**

Experienced in customer service with an outgoing positive personality. You will be confident when dealing with people at all levels, committed to excellence with an eye for detail. You will have a passion for delivering the highest levels of customer service and seeking a role where you can make a difference and constantly learn new things.

**About us**

Motofix is a leading vehicle body repair provider with eight specialist service delivery centres in the South and Southwest of England. We’re approved by some of the world’s premium brands like Mercedes Benz, Audi, BMW and Jaguar Land Rover and all sites are BSI Kitemark accredited. Our vision is to be the benchmark for automotive body repair recognised for the quality of our business and customer experiences. As a member of our team, you will be provided with up-to-date training, work with cutting-edge technology and gain access to exciting career opportunities.

**What next**
- Contact our talent team who will be in touch within 5 working days
- Please check out our website for our privacy and covid-19 welfare policies

**Salary**: £29,500.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (required)

Ability to Commute:

- High Wycombe (required)

Work Location: In person

  • Customer Service Advisor

    6 days ago

    High Wycombe, United Kingdom Vanta Staffing Full time

    Customer Service Advisor Monday - Friday 8am - 5pm (40 hours) GBP27,000 - GBP29,000 per annum Permanent role Vanta Staffing High Wycombe are looking for a Customer Service Advisor to work for our local well established, nationwide client. You will be sales minded with a proactive approach to your work whilst providing excellent customer service. The main...

  • Customer Service Advisor

    1 week ago

    High Wycombe, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor position in High Wycombe. Salary dependant on experience. **Your new company** A well established and growing company in High Wycombe are seeking a Customer Service Advisor to join them. **Your new role** As the Customer Service Advisor you will be responsible for the following: - To act as the first point of contact for customers,...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors Fusion Lifestyle’s **Customer Service Advisors** operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a **Customer Service Advisor** you are responsible for providing a warm, positive and professional welcome to each...

  • Bodyshop Customer Service Advisor

    4 months ago

    High Wycombe, United Kingdom CV-Library Full time

    Bodyshop Advisor / Customer Service Advisor Role: Salary up to £33,000 per annum Permanent roleI am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in High Wycombe area. Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor: You will...

  • Bodyshop Customer Service Advisor

    4 weeks ago

    High Wycombe, United Kingdom Holt Recruitment Ltd Full time

    Bodyshop Advisor / Customer Service Advisor Role:Salary up to £33,000 per annumPermanent roleI am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in High Wycombe area.Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:You will be...

  • Customer Service Advisor

    1 week ago

    High Wycombe, United Kingdom Pertemps SSDC - DDT Full time

    **Customer Service Advisor **We have a great opportunity to join a luxury womenswear brand and work within their customer care function. As a Customer Service Advisor you will be responsible for solving customer queries, upholding company values and providing a first class serviceto valued customers.** **This is a remote working role which can be full time...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Maintain good housekeeping.Key Requirements: * Have experience of working in a customer service position. ...

  • Customer Service Advisor

    4 months ago

    High Wycombe, United Kingdom CV-Library Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Maintain good housekeeping. Key Requirements: * Have experience of working in a customer...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Maintain good housekeeping. Key Requirements: * Have experience of working in a customer...

  • Customer Service Advisor

    4 weeks ago

    High Wycombe, United Kingdom Kolt Recruitment Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities: Book vehicles in for repair and liaise with customers.Organise the allocation of courtesy cars.Administration.Maintain good housekeeping.Key Requirements : Have experience of working in a customer service position.Have excellent...

  • Customer Service Advisor

    7 months ago

    High Wycombe, United Kingdom LNJ Recruitment Full time

    Often pay reviews (6 months) - Internal promotions - lots of potential career progression - No Experience required - full training provided & opportunity to take CII exam **Customer Service Advisor - £20,000 to £30,000 D.O.E** Are you passionate about providing exceptional client service? Do you enjoy building relationships and helping people find the...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom Motivation HR Ltd Full time

    We are working with a bodyshop based in High Wycombe, they are keen to find a Customer Service Advisor to join their busy site. Previous experience in a busy bodyshop is advantageous, however not essential.Candidates must have excellent customer service skills.Salary will depend on experience and skill set.If you are looking for your next opportunity then...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom CV-Library Full time

    We are working with a bodyshop based in High Wycombe, they are keen to find a Customer Service Advisor to join their busy site. Previous experience in a busy bodyshop is advantageous, however not essential. Candidates must have excellent customer service skills. Salary will depend on experience and skill set. If you are looking for your next opportunity...

  • Customer Service Advisor

    7 months ago

    High Wycombe, United Kingdom The ICM Group Full time

    _Are you ready to embark on a rewarding journey as a Customer Service Advisor? Look no further! Our exciting retail client are seeking a dynamic individual who thrives on providing top-notch service to our valued and potential customers._ - **Why Choose our client and our customer services advisor role?**_ - _Friendly and Professional Environment: As the...

  • Customer Service Advisor

    7 months ago

    High Wycombe, United Kingdom The ICM Group Full time

    _Are you ready to embark on a rewarding journey as a Customer Service Advisor? Look no further! Our exciting retail client are seeking a dynamic individual who thrives on providing top-notch service to our valued and potential customers._ - **Why Choose our client and our customer services advisor role?**_ - _Friendly and Professional Environment: As the...

  • Customer Service Advisor

    4 weeks ago

    High Wycombe, United Kingdom Gravity Recruit Full time

    Customer Service Advisor High Wycombe Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Customer Service Advisor to join the team in their High Wycombe branch. Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the...

  • Customer Service Advisor

    4 days ago

    High Wycombe, United Kingdom Kolt Recruitment LTD Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities:Book vehicles in for repair and liaise with customers.Organise the allocation of courtesy cars.Administration.Maintain good housekeeping.Key Requirements:Have experience of working in a customer service position.Have excellent...

  • Customer Service Advisor

    4 days ago

    High Wycombe, United Kingdom Kolt Recruitment LTD Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities:Book vehicles in for repair and liaise with customers.Organise the allocation of courtesy cars.Administration.Maintain good housekeeping.Key Requirements:Have experience of working in a customer service position.Have excellent...

  • Customer Service Advisor

    2 weeks ago

    High Wycombe, United Kingdom S4 Personnel Ltd Full time

    **Ref: 1039** **Job: Customer Service Advisor** **Location: High Wycombe** **Salary: £10.00 - £11.00** **Main Responsibilities**: **Key Skills**: - Confident telephone manner - Good attention to detail - Great written and verbal communication skills **Experience**: - Previous telephone-based customer service experience S4 is acting as an agency for...

  • Customer Service Advisor

    1 week ago

    High Wycombe, United Kingdom S4 Personnel Ltd Full time

    **Ref: 3413** **Job: Customer Service Advisor/Development** **Location: Loudwater** **Salary: £21,500 - £23,000** **Hours: 10.00 - 18.00** **Main Responsibilities**: This Outbound Customer Service role is working for a well-established company based in Loudwater. The role will involve outbound customer service calls and you will be responsible for...