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Senior Charging Officer

4 months ago

Croydon, United Kingdom Reed Accountancy Full time

Reed Accountancy are working with a leading provider of business process outsourcing to onboard a **Senior Charging Officer** to work alongside the team leader.
- The main purpose of the role is to ensure that any account charging information for non-residential care services is checked, reconciled and provided as required._
- **37 Hours per week**_
- **Senior Charging Officers**_Day will include: _
- To performs activities to ensure that the Charging team meet contractual requirements and KPI's.
- To help report and monitor workflows and performance information.
- To help deliver training and support to team members.
- To help coach, mentor and motivate existing and new staff members.
- To be a point of escalation for resolution of queries.
- Support service line initiatives and strategy.
- To quality assure work, checking against various systems and sources.
- To investigate, resolve, refer and follow up queries.
- To help implement new procedures and changes.

**Senior Charging Officers** desired attributes are to include:

- Charging and billing role at a senior level experience
- Competent reconciliation experience
- Microsoft excel at an intermediate/advanced level.
- Procedure documents knowledge and experience using these to train and coach team members.

**Senior Charging Officer** benefits will include:

- Hybrid working and flexible hours
- 25 days holiday per annum
- Life assurance 4 x salary
- Defined contributory pension scheme, employees can contribute up to 6% and the company will match the contribution to a maximum of 6%.
- Reward scheme
- Employee assistance programme