Patient Pathway Coordinator

2 weeks ago


St Helier, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

Patient Pathway Coordinator Band 4 - Paediatrics St Helier

We are looking to recruit an enthusiastic team player to our Paediatric team at Queen Mary's Hospital St Helier. The successful post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and a view of continuous improvement.

Based within this specialty clinical team, they will be the point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment &/or discharge.

**Interview Date**: TBC

Patient Pathway Coordinator - Community Paediatrics St Helier

We are looking to recruit an enthusiastic team player to our Paediatric team at Queen Mary's Hospital St Helier. The successful post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and a view of continuous improvement.

Based within this specialty clinical team, they will be the point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment &/or discharge.

The post holder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time being an accessible, customer focused and knowledgeable point of contact.

The post holder will be responsible for the paediatric patients pathway of care in accordance with the principles of 18 week target waiting times and expediting pathways where necessary ensuring cancellations are rescheduled and recorded. They will provide cross-cover to colleagues within the team during absence. They will provide support to consultant/clinical teams including the management of clinics escalating any issues to senior management.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.



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