Current jobs related to Patient Pathway Mobilisation Lead - Peasedown St John - Independent Health Group

  • Patient Pathway Mobilisation Lead

    4 months ago

    Peasedown St John, United Kingdom Independent Health Group Full time

    Deputise for the Head of Operations and Performance when necessary. Responsibility of the Patient Pathway Team and act as a role model by having extensive knowledge of all referral and clinical pathways. Undertaking Supervisory tasks as required during periods of unexpected absence to support the Patient Pathway Co-ordinators. Provide the Supervisors with...

  • Patient Pathway Co-ordinator

    4 months ago

    Peasedown St John, United Kingdom Independent Health Group Full time

    Plan/schedule clinics and surgical lists to meet the business requirements under the direction of the Patient Admin team Lead. - Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record - Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact...

  • Patient Admin Team Supervisor

    4 months ago

    Peasedown St John, United Kingdom Independent Health Group Full time

    Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an...

  • Patient Admin Team Supervisor

    4 months ago

    Peasedown St John, United Kingdom Independent Health Group Full time

    Maintain quality targets regarding patient waiting times. Management of the Patient Medical Record Ensure patient records are well maintained and information recorded accurately and updated with most up to date contact information. Ensure all correspondence, reports, and test results are actioned accordingly and scanned into the patient record in an...

  • Apprentice Patient Pathway Co-ordinator

    5 months ago

    Peasedown St John, United Kingdom Independent Health Group Full time

    Providing a first response to patient enquiries via phone, email or fax. Booking patient appointments and sending confirmation letters Maintaining records and managing waiting lists Liaising with clinical teams and external organisations Production and checking of clinic letters to referrers and patients Preparation and sending of onward referrals and...

  • Clinical Triage Lead

    3 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction We understand that many healthcare professionals are seeking a transition away from physically demanding patient-facing roles while still making a significant impact in healthcare. **That's where our ‘Clinical Triage Lead’ role comes in!** We are utilising technology to be at the forefront modern approaches to healthcare. You'll be...

  • Advanced Clinical Practitioner

    3 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction **HCRG Care Group are leading the delivery of a new Virtual Ward, a new model of care to prevent avoidable admission to hospital!** We are looking an **Advanced Clinical Practitioner **(Nurse or AHP) to join us in a fantastic opportunity to be part of a new venture, developing innovative care pathways and using remote technology to provide...

  • Senior Triage Clinician

    4 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction We are looking for a Band 6 Triage Clinician to join us at our established clinical triage team based from our care coordination centre (CCC) in Peasedown St John. Our team is expanding due to the development of our virtual ward service which will further underpin our commitment to admission avoidance within BaNES. Our clinical triage...

  • Senior Triage Clinician

    3 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction We are looking for a Band 6 Triage Clinician to join us at our established clinical triage team based from our care coordination centre (CCC) in Peasedown St John on a full-time basis. Our team is expanding due to the development of our virtual ward service which will further underpin our commitment to admission avoidance within...

  • Triage Clinician

    4 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction We understand that many healthcare professionals are seeking a transition away from physically demanding patient-facing roles while still making a significant impact in healthcare. **That's where our Triage Clinician role comes in!** We are utilising technology to be at the forefront modern approaches to healthcare. You'll be part of a...

  • Healthcare Assistant

    3 months ago

    Peasedown St John, United Kingdom CARE Fertility Full time

    This is a really varied and wide-ranging role - it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive. You’ll talk to patients and support them throughout their treatment journey, provide them with...

  • Healthcare Assistant

    3 months ago

    Peasedown St John, United Kingdom CARE Fertility Full time

    This is a really varied and wide-ranging role - it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive. - You’ll talk to patients and support them throughout their treatment journey, provide them with...

  • Cancer Patient Pathway Co-ordinator

    3 months ago

    Bury St. Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

    Please see job description for full details. COMMUNICATION AND TEAM WORKING Work with designated cancer MDT Lead and other clinicians and Cancer Nurse Specialists and collecting Cancer waiting times, COSD, other agreed data items and support meeting waiting times targets. Facilitate improved communication within different services across directorates, and...

  • Care Coordinator

    4 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction Are you looking for an exciting new opportunity? HCRG Care Group are recruiting Care Coordinator to work as part of our Multi-disciplinary Team. At HCRG Care Group our approach to delivering healthcare services is innovative, refreshing and above all caring. We are committed to putting patient care first and we are looking for dedicated...

  • Care Coordinator

    4 months ago

    Peasedown St John, United Kingdom HCRG Care Group Full time

    Job Introduction Are you looking for an exciting new opportunity? HCRG Care Group are recruiting Care Coordinator to work as part of our Multi-disciplinary Team. At HCRG Care Group our approach to delivering healthcare services is innovative, refreshing and above all caring. We are committed to putting patient care first and we are looking for dedicated...

  • Clinical Director

    4 weeks ago

    Peasedown St. John, United Kingdom Independent Health Group Full time

    About Independent Health Group Independent Health Group is a values-driven organization dedicated to delivering exceptional out-of-hospital surgical services close to patients' homes. We prioritize patient care, continuous improvement, and teamwork in all aspects of our work. Our commitment to excellence is reflected in our outstanding CQC rating and...

  • Customer Service Advisor

    4 months ago

    Peasedown St John, United Kingdom CARE Fertility Full time

    Would you love a job where you can really help people? - As a Customer Service Advisor (or Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. - You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to...

  • Chief Medical Officer

    1 month ago

    Peasedown St. John, United Kingdom Independent Health Group Full time

    About Independent Health GroupIndependent Health Group is a values-driven organization dedicated to prioritizing patient care.Our Core Values:Patient-Centric Approach: We place patients at the forefront of our services.Commitment to Excellence: We strive for continuous improvement in all aspects of our operations.Collaborative Teamwork: Our success is built...

  • Expert Pharmacy Leader

    3 weeks ago

    Peasedown St. John, United Kingdom Independent Health Group Full time

    About the RoleWe are seeking an experienced and skilled Specialist Pharmacist to join our team at Independent Health Group. As a key member of our pharmacy leadership team, you will play a vital role in ensuring the safe and effective use of medication across all our services.Key ResponsibilitiesProvide expert pharmacy leadership and guidance to ensure...

  • Pharmacist Specialist

    2 weeks ago

    Peasedown St. John, United Kingdom Independent Health Group Full time

    About the RoleWe are seeking a highly skilled and experienced Pharmacist Specialist to join our team at Independent Health Group. As a key member of our leadership team, you will play a critical role in ensuring the safe and effective use of medication across all our services.Key ResponsibilitiesProvide expert pharmacy leadership to ensure effective policies...

Patient Pathway Mobilisation Lead

3 months ago

Peasedown St John, United Kingdom Independent Health Group Full time
Deputise for the Head of Operations and Performance when necessary.

Responsibility of the Patient Pathway Team and act as a role model by having extensive knowledge of all referral and clinical pathways.

Undertaking Supervisory tasks as required during periods of unexpected absence to support the Patient Pathway Co-ordinators. Provide the Supervisors with support and direction, as required and maintain the Directory of Service.


Play a key role in planning of schedules to deliver activity, adapting these as capacity and demand fluctuates to achieve local and national standards.

Also providing support and guidance to the Supervisors with scheduling and capacity planning, escalating any concerns to the Head of Operations & Performance.

Support the Supervisors and Site Seniors with the weekly ops meetings, escalating to the Head of Operations.

Identify and escalate any risks to service delivery along with recommended solutions to the Head of Operations & Performance and senior management.


Support the Head of Operations and Performance with the efficient and effective day to day running of the pathways, ensuring they are adapted to suit best practice, ever changing demands, and are responsive to the delivery of key operational performance targets.

Work with the Admin Team, Clinicians, Managers, and external stakeholders to deliver change and improvements.

Support the production of simple business plans / business cases to support development within the services under the leadership of the Head of Operations and Performance.

In addition, you will need to manage competing demands on your time managing day to day operational issues including all patient and clinician service issues, overseeing of admin team rotas.


Have a hands-on approach to dealing with service issues and challenges within the referral and patient clinical pathways and be the first point of contact for clinician and staff queries, working closely with the Matrons, Lead Nurses and Head of Operations and Performance.

Organisation overview Independent Health Group is a leading healthcare company dedicated to providing innovative surgical solutions and providing exceptional care to our patients.

We are seeking a skilled and experienced Marketing & Communications Officer to lead our marketing initiatives to support our business objectives and drive growth.


Main Responsibilities:

Act as Line Manager for direct reports with responsibility for recruitment and selection decisions, regular staff appraisals, managing sickness absence, disciplinary and grievance matters, personal and career development and departmental workload and allocation.


Promote a culture where staff feel empowered and accountable for the service they provide, seeking service improvements and delivering their agreed individual and group objectives; and one where staff are supported to lead, motivate and develop staff who feel valued.

Ensure robust management of all staff including supporting and developing the Supervisors with appraisal planning and delivery.

Performance Management:

Support the Head of Operations and Performance, Clinicians, and other senior staff with the implementation of any changes required to improve efficiency leading to the achievement of both IHG and contractual targets.

Validate data from different sources and monitor performance accordingly to ensure accuracy and consistency in line with key performance targets.

To establish robust mechanisms for monitoring progress against the achievement of departmental KPI targets. Undertake capacity planning using appropriate capacity and demand tools to enable proactive compliance with RTT and other performance targets.

Operational Management:
To support with the operational management of the outpatient and theatre sessions, implementation of key process changes. Utilise clinical specialty/admin pathway experience to provide practical support to Head of Operations & Performance.


Ensure the team follows departmental policies and procedures, Support the Supervisors to ensure team roster maximises efficiency and equity of workload.

Monitor all capacity requirements for outpatients and surgery, ensuring that capacity issues are highlighted as soon as possible with solutions identified where possible, before escalating to the Head of Operations and Performance.

To support the Supervisors ensuring a quality and patient focused administration function is in place.

Work closely with governance leads to ensure all complaints, incidents and quality standards are managed appropriately and assist with spot check audits where required.


To promote a positive image of IHG services through being responsible for ensuring the administration team provide excellent customer service to patients, relatives/carers, and external stakeholders, demonstrating a commitment to putting patients first in line with IHG values.

To ensure high standards of records management following governance guidelines. To support the Head of Operations and Per