Administrator

6 months ago


Hartlepool, United Kingdom HCRG Care Group Full time

Job Introduction
We are looking for an enthusiastic and dedicated Administrator who will be responsible for administrative duties in relation to the Teesside Sexual Health Service and will assist with the provision of the sexual health service and contribute to the effective running of the clinics through the delivery of administrative tasks which directly support the service and by maintaining administrative systems and procedures including reception duties, back-office support, manage incoming calls from the call centre and action as required and through direct patient contact.

We provide free and confidential sexual health services in Teesside including information and advice on all types of contraception and STI testing and treatment. Our service is confidential, non-judgmental and for people of all ages, genders and orientations. Our sexual health clinics can be found in Middlesbrough, Redcar, Hartlepool, Stockton-on-Tees.

This is a full-time position (37.5 hours per week) based in Hartlepool however, there may be some requirement to travel to other bases on occasion and therefore a full UK driving licence with access to a vehicle for work purposes is essential.

Main Responsibilities
- Reception desk duties including greeting and registering patients, booking appointments and handling general enquires from patients, other healthcare professionals and the public where appropriate.
- Manage incoming calls from the ‘call centre’ and action as required.
- To assist with the distribution of mail and notices as required.
- Send appointment reminders for all sites.
- Check for unallocated postal test results and match them to the corresponding patient record or action as necessary.
- Run reports from clinical system.
- Book any required translators for appointments.
- Process postal test results.
- Management of patient and records and results.
- To maintain high standards of data quality.
- Production of letters as required.
- To assist in the inputting of data into the clinical system.
- Recording of messages for clinical staff, ensuring that they are accurate and passed the appropriate party.
- To deal effectively with incoming and outgoing post.
- To assist with filing and management of patient records and information.
- Support the administration of spoke clinics.
- Support the sexual health call centre as required.
- The post holder will:

- Be able to prioritise workload and use own initiative.
- Work flexibly in response to the needs of the service.
- Undertake any additional duties as required;
- Liaise with management and VH team to resolve any problems/issues with postal/express testing.
- NVQ 2 in business administration
- Experience of working in a healthcare environment in an administrative role.
- Must be able to demonstrate an interest in Business Administration and Health Care
- Ability to use Microsoft Office to assist in producing a variety of documents
- Ability to communicate clearly face to face and on the telephone to a variety of people
- Flexible approach to work by responding to the needs of the services including, at times, requirements to work beyond normal working hours
- Commitment to own continuous personal and professional development
- Strong team player, committed to an ethos of continuous improvement

Desirable
- Knowledge of sexual health

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
As an Administrator you’ll be part of our valued team within our Teesside Sexual Health Service, based at The Fens Medical Centre in Hartlepool.

You will feel valued as a Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- £22,820 Salary with group pension and group terms and conditions.
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and co


  • Administrator

    7 months ago


    Hartlepool, United Kingdom Parkdean Resorts Full time

    Administrator - 37.5 hours per week Crimdon Dene Holiday Park Methodical? Well-organised? Then you would make a fantastic administrator! At Parkdean Resorts, it truly is administration with a difference as you become the organisational backbone of a bustling and exciting holiday park. No experience? No worries! If you’ve got pockets full of passion,...


  • Hartlepool, United Kingdom Baltic Recruitment Services Full time

    _**Are you an experienced Warehouse Administrator, looking for a new challenge? **_ Baltic Recruitment are currently recruiting for a **Temp to Perm Warehouse Administrator** for a highly reputable client located in **Hartlepool.** **Warehouse Administrator Main Duties & Responsibilities**: - Dealing with incoming and outgoing correspondence. - Data...

  • Administrator

    7 months ago


    Hartlepool, United Kingdom Am Recruitment (North East) Limited Full time

    **Accounts/Administrator** Previous experience of working within a busy office, proven line management, excellent communication and interpersonal skills, use of SAGE payroll and SAGE accounts packages is essential Main duties of the role will include: - Payroll and Time & Attendance (Sage & Infinity) - Purchase invoices (Sage) - Answering telephone -...


  • Hartlepool, Hartlepool, United Kingdom Getting In Limited Full time

    As a Medical Administrator at Getting In Limited, you will play a vital role in providing exceptional patient care and supporting the administrative team. This apprentice position is an excellent opportunity to develop your skills and knowledge in business administration while working in a dynamic healthcare environment.The ideal candidate will have strong...

  • School Administrator

    7 months ago


    Hartlepool, United Kingdom Vision for Education Full time

    Vision for Education is actively seeking school administrators for both full-time and part-time positions. We collaborate with schools across Hartlepool and the surrounding regions, providing unique opportunities for dedicated professionals in the field of education. Experience in an administrative role **About the role**: As a School Administrator, you...


  • Hartlepool, United Kingdom Hays Specialist Recruitment Limited Full time

    School Administrator required for Hartlepool Primary School **Your new company**Your new 'Good' primary school in Hartlepool are currently looking for a School Administrator on a full time, temporary basis long term. **Your new role**As a School Administrator, you will be working front of house and will be the first point of contact for any external...

  • Administrator

    6 months ago


    Hartlepool, United Kingdom Strabag UK LTD Full time

    **Aufgaben**: The administrators main purpose of the role is to support the business through the provision of high quality general administrative support. One of the main tasks will be to assist in the handover packages with the client, utilizing different platforms and compiling information on a weekly/monthly basis. - Resolve internal and external...

  • Office Administrator

    7 months ago


    Hartlepool, United Kingdom Energy Costs Managed Limited Full time

    We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a key role that requires strong organizational skills, computer proficiency, and excellent communication...

  • Office Administrator

    7 months ago


    Hartlepool, United Kingdom Energy Costs Managed Limited Full time

    We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of our office. This is a key role that requires strong organizational skills, computer proficiency, and excellent communication...

  • Project Administrator

    7 months ago


    Hartlepool, United Kingdom Extra Recruitment Full time

    **Project Administrator (PQA) - Intermediate Level** Extra Recruitment are recruiting for a Project Administrator in the Hartlepool area. Details of a Project Administrator - Hartlepool - 08:00am - 16:00pm Monday - Friday - 8hrs per day/40hrs per week - £18.00ph **Role of a Project Administrator** - Be the focal point to plan, expedite, submit and report...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in the UK. This role is crucial for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are seeking a highly organized and efficient Administrator to provide administrative support for our team in the United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.We offer a competitive salary of £25,000 - £30,000 per annum, along with an annual leave...

  • Exams Administrator

    7 months ago


    Hartlepool, United Kingdom Hartlepool College of Further Education Full time

    **Post Title: Exams Administrator** **Reporting To: Head of Data Services** **Salary: Up to £23,673 per annum** **Hours: Full-time, 37 hours per week Holidays: 29 days per annum plus bank holidays** **The Specific Nature of the Role** Exams Administrators will perform a wide variety of tasks which support the College’s overall examination and...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job Summary:We are seeking an Office Administrator to join our team in Hartlepool, United Kingdom. The successful candidate will be responsible for providing administrative support to the team and ensuring the smooth day-to-day operations of the company.Key Responsibilities:Handle incoming calls, emails, and correspondence.Maintain office supplies and...


  • Hartlepool, United Kingdom Gainford Group Full time

    **Responsibilities** **Covid vaccination is essential in line with government guidelines** Responsible for the day to day implementation of administrative procedures associated with effective management of the establishment. The reception of visitor’s into the home and assistance thereafter. Processing of all incoming telephone calls, all...


  • Hartlepool, United Kingdom Hartlepool & Stockton Health Ltd Full time

    Due to in-house role changes, the practice is looking to further expand its administration team and are looking to recruit two Receptionist/Administrators hours TBC both full time and part time positions will be considered. The successful applicant will be required to deliver an effective and efficient service across all of our practices. **Previous...

  • Exams Administrator

    6 months ago


    Hartlepool, United Kingdom Hartlepool College of Further Education Full time

    **The Specific Nature of the Role** Exams Administrators will perform a wide variety of tasks which support the College’s overall examination and assessment operations which relate to the annual exams calendar. Exams Administrators will be expected to embrace change in their roles and to provide information in an accurate, timely and complete manner at...


  • Hartlepool, United Kingdom Extra Recruitment Limited Full time

    Extra Recruitment are currently recruiting for a Project Quality Administrator for our clients based in Hartlepool. As a Project Quality Administrator, you will be responsible for supporting their internal departments across the UK. Project Quality Administrator Responsibilities: Plan, expedite, submit and report project certificates related to key...


  • Hartlepool, United Kingdom Extra Recruitment Limited Full time

    Extra Recruitment are currently recruiting for a Project Quality Administrator for our clients based in Hartlepool. As a Project Quality Administrator, you will be responsible for supporting their internal departments across the UK. Project Quality Administrator Responsibilities: Plan, expedite, submit and report project certificates related to key...


  • Hartlepool, United Kingdom Castle-View Full time

    **Warehouse Administrator** - All training provided - Monday to Friday - 8am -4.30pm - £12.55 per hour - Immediate starts, temp ongoing Our client is looking for admin to join our team on a temporary basis **The role of Warehouse Administrator** - Review print production tickets for the previous 24 hours - Book in conversion pallet tickets - Review...