Senior Support Assistant

7 months ago


Gateshead, United Kingdom Gateshead Council Full time

**Senior Support Assistant
- Private Sector Housing**

**Grade D**

**About the role.**

Gateshead Council is seeking to appoint a Senior Support Assistant to join the Private Sector Housing Team. The team is made up of Environmental Health Officers, Technical Officers and administrative support, working across a broad range of housing related issues including housing standards, noise and anti-social behaviour, public health issues, statutory nuisances and landlord licensing to improve conditions in the private housing sector.

Please take a look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria.

**A bit about Gateshead Council**

We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

**What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights**
- You’ll be paid a competitive salary plus additional allowances where relevant.
- We’ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
- You’ll get a generous annual leave package of 26 days annual leave (plus 2 statutory days) for new employees, rising to 30 days (plus 2 statutory days) after 5 years continuous local government service.
- You have the chance to buy up to 10 additional holidays per year.
- You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
- We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media and Dell

**You must have**:

- 4 GCSEs at Grade 4 or above (Grade C or above) including Math’s and English
- Experience working in a clerical and administration capacity,
- Experience of working with the general public, challenging people and dealing with difficult situations
- Well-developed planning, organisational, communication and customer service skills
- Experience of data inputting, record keeping and monitoring in a range of databases.
- Experience of designing and developing administrative procedures and processes in response to an identified need
- Experience of monitoring administrative procedures to ensure these remain fit for purpose.

**It’s time to apply



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