Senior Administrator

1 month ago


Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

This Band 4 Senior Administrator position is available for a highly organised, motivated and enthusiastic person and is located at Addenbrookes Hospital, Clinical Students Mental Health Service within the Adult and Specialist Administration Hub.

The post holder will provide a comprehensive supervision and administrative service for the liaison psychiatry team.

We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.

We are looking for a proactive individual with excellent people and listening skills, good telephone skills and the ability to work under pressure. You will need to be able to deal with difficult situations, as well as the ability to liaise with patients and professionals.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.
- Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff
- Allocate and supervise administration tasks delegated to other members of the administration team
- Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives
- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.



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