Training and Development Executive

3 weeks ago

Leicester, United Kingdom Recruitment Avenue Full time

The Training & Development Executive will be responsible for training new and existing staff both within UK Business Services and our Outsourced teams.

Working with Management to establish training requirements through analysis of quality results, consistency sessions and reports as well as ensuring there are up-to-date process guides and reference materials.

The Training Executive would also be responsible for writing and delivering training to all staff within Business Services to a high standard and ensuring this material is reviewed and updated when required.

You will also be required to complete quality checks for various teams and, when needed, to support Management with their tasks, including recruitment, investigations, and delegation of tasks.

**Responsibilities**:

- Identify training needs within the Business Services Department through analysis of quality results, root cause/feedback/reason codes
- Create, develop and version control all training material
- Create and develop process guides, for all Business Services and Outsourced teams
- Deliver training courses to all areas of Business Services
- Conduct Live Training sessions with Outsourced teams
- Support with Quality tasks across Business Services
- Attend and host consistency sessions for the UK as well as the outsourced teams
- Be able to plan, conduct and review assessment centres and recruitment for Business
- Work with Learning Providers to recruit Apprentices in line with budget
- Attain knowledge of all areas of Business Services
- Run and distribute reports as well as monitoring any results required
- Be a part of projects run by ECI or other areas of the business
- Any other reasonable duties, etc as requested by manager based on business needs

**Key Skills Needed**:

- The ability to work with staff at all levels and capable of working with mínimal supervision by using their own initiative.
- Ability to identify training needs
- Ability to make sound, impartial judgements about the quality of provisions and learner performance
- Effective and sensitive oral and written communicator
- Confident in being able to present courses and process guides in a training room environment
- Ability to provide constructive support and advice
- Excellent administrative skills
- Extensive experience within a customer service environment
- Excellent time management and organisational skills
- A naturally helpful, outgoing, confident, friendly and enthusiastic approach to their work and their colleagues.
- A 'can do’ approach going the extra mile for both staff and customers
- Ability to encourage and motivate people
- Ensuring that a professional and courteous image is portrayed at all times
- Provides clear direction that others follow whilst being approachable at all times
- Ability to write reports to a high standard
- IT skills, including Google Applications, Word, and Excel
- Familiarity with quality standards and processes
- Ability to work in a pressurised environment working quickly and effectively to meet required standards
- Excellent verbal and written communication skills
- Judgement and decision-making skills
- The ability to interpret data and statistics
- Accuracy and excellent attention to detail

  • Training Executive

    2 weeks ago

    Leicester, United Kingdom More Recruitment SLC LTD Full time

    Telesales Representative (Leicester) Are you a persuasive communicator with a knack for sales? We're seeking a motivated Telesales Representative to join our team in Leicester. If you thrive on connecting with clients over the phone and closing deals, this role is perfect for you! Position: Telesales Representative Location: Leicester, United Kingdom Type:...

  • Business Development Executive

    4 weeks ago

    Leicester, United Kingdom EQV (UK) Ltd Full time

    Job Description Job description Business Development Executive Salary 30-32k basic plus uncapped commission OTE 50k We are looking to recruit two Account Managers into our sales team. We were established over 30 years ago and have an enviable reputation in the training industry. We have customers who have been using our services for 30 years and this is...

  • Business Development Executive Director

    4 weeks ago

    Leicester, United Kingdom EQV (UK) Ltd Full time

    Business Development Executive We are looking to recruit two Account Managers into our sales team. We were established over 30 years ago and have an enviable reputation in the training industry. We provide training interventions in the form of open and closed courses delivered nationally in person face to face and virtually. We create programmes for blue...

  • Business Development Executive

    2 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. This is a fantastic opportunity for someone...

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive  on a full-time permanent basis. This is a fantastic opportunity for...

  • Business Development Executive Director

    2 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Monday - Friday 9am-5pm My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis.

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive  on a full-time permanent basis. This is a fantastic opportunity for someone who...

  • Business Development Executive

    2 weeks ago

    Leicester, United Kingdom Parna Recruitment Full time

    Business Development Executive About the Role We are seeking a highly motivated and versatile professional to join our clients team as a Territory Manager. This position will primarily focus on business development within FMCG independent retailers, representing our clients brand and driving sales within the assigned territory. Key Responsibilities ...

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. This is a fantastic opportunity for...

  • Trainee Recruiter

    4 days ago

    Leicester, United Kingdom TSG Executive Search Full time

    **Job Title**: Management Consulting Executive Search Recruiter **Location**: Leicester, Leicestershire **Salary**: £20,000-£30,000 + 35% commission **Experience**: 0-2 years **Responsibilities**: - Guide and manage the recruitment process from initiation to successful placement. **Qualifications**: - 0-2 years of experience in Executive Search or...

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Stirling Warrington Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive  on a full-time permanent basis. This is a fantastic opportunity for...

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Allied Healthcare Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. This is a fantastic opportunity for someone...

  • Ref - 230 - Multimedia Marketing Assistant

    4 weeks ago

    Leicester, United Kingdom Estio Training Full time

    **Level 3 Multi-Channel Marketer** **Weekly Hours Worked**:35 hours Monday-Friday 9am-6pm, 2-hour lunch breaks **About the company**: Kara healthcare is a reputable and dynamic group that operates a network of pharmacies and care homes, dedicated to providing top-notch healthcare services and support to communities. With a strong commitment to improving...

  • Business Development Executive Director

    3 days ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. Produce steady flows of commercial leads...

  • Business Development Executive Director

    3 weeks ago

    Leicester, United Kingdom Allied Healthcare Full time

    Business Development Executive Insurance Monday - Friday 9am-5pm My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. Produce steady flows of commercial leads which you will follow up on...

  • Marketing Executive

    2 weeks ago

    Leicester, United Kingdom Fashion And Retail Personnel Full time

    I’m looking for an experienced marketing executive to join an exciting retailer of women’s fashion, to create strong marketing campaigns in line with product and business strategy. The successful candidate will be passionate about fashion, social media and direct marketing and have experience in a similar role. You will be responsible for creating an...

  • Marketing Executive

    3 weeks ago

    Leicester, Leicester, United Kingdom Fashion And Retail Personnel Full time

    I'm looking for an experienced marketing executive to join an exciting retailer of women's fashion, to create strong marketing campaigns in line with product and business strategy.The successful candidate will be passionate about fashion, social media and direct marketing and have experience in a similar role. You will be responsible for creating an...

  • Business Development Executive

    3 weeks ago

    Leicester, United Kingdom Employal Full time

    Business Development Executive Insurance Lutterworth Monday - Friday 9am-5pm The Company My client is a global insurance provider who have dominated the insurance market for decades. Due to their exponential growth, they are looking to recruit an Business Development Executive on a full-time permanent basis. This is a fantastic opportunity for someone who...

  • Training Services Consultant

    9 hours ago

    Leicester, United Kingdom Performance Resourcing Full time

    Service Advisor* Please only apply if you are currently or recently been working as an Vehicle Service Advisor._ We are looking for a *Service Advisor *for a *Franchised Car Dealership* in the *Leicester *area. *A Customer Service Star* who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent...

  • Executive Assistant

    4 weeks ago

    Leicester, United Kingdom Leicester City Council Full time

    **Job details**: Job reference - REQ3040 Date posted - 12/07/2023 Application closing date - 23/07/2023 Location - Hybrid working - Home and Leicester City Offices Salary - £22,369 - £24,054 Per Year Package - Total benefit value (includes pension contribution and full holiday entitlement): £32,799 Contractual hours - 37 Basis - Full time Job...