Sales Team Leader

3 months ago


Glasgow, United Kingdom Wholesale Domestic Full time

**Join the Wholesale Domestic Family**

**What we’re looking for**.

We are looking for a **positive**, **ambitious**, and **passionate** Sales Team Leader to ensure customers and visitors to our Hillington Showroom are catered for in a **professional** and **efficient** manner. Maximising customer experience from pre-sale all the way through to post sale, minimising time used from their day and providing a service that is industry leading in terms of end user experience that drives repeat business and a positive word of mouth.

**What you’ll be doing**.
- You will work with the Management Team to ensure smooth running of our busy showroom.
- Help with staff rotas and help look after timekeeping and staff absences.
- Ensure all incoming and outgoing sales calls and enquiries relating to products and services are dealt with.
- Drive and help motivate the Sales Team to reach Company targets.
- Engage with the Team to look after customers throughout the entire customer journey from pre-order through to after sales service.
- Managing staff to make sure they engage with customers and try to upsell and convert sales to maximize revenue.
- Facilitating estimates to engage in store and online sales.

**What we ask**.
- Polite and presentable in appearance always.
- Effective communicator, both verbal and written.
- Articulate and professional attitude towards interactions.
- Comfortable in dealing with difficult customers and situations.
- Analytical and data literate and competent Computer skills.
- Takes a proactive approach to problem solving.
- Ability to work effectively within a team.
- Attention to detail.

**What we offer**.

Continued support, training, and development along with a competitive salary and fantastic benefits package including 30 days annual leave, private health care and pension scheme. Staff bonus scheme full uniform, Team building and regular social events.

**About us**.

Wholesale Domestic is a third-generation family business and has grown to be Scotland’s largest bathroom company.

In 1963, Wholesale Domestic opened the doors for the first time and set about providing customers with the best choice, quality, and value in home bathroom products. Now with almost 60 years of experience and an award-winning team, Wholesale Domestic has built on the early ideals of choice, value, and style by providing superior, globally sourced bathroom products at affordable prices.

Experts in our field, we service both B2B & B2C customers, and retail over 14,000 items associated with domestic bathroom installation including wall and floor coverings to all visible fixtures and fittings. Showcasing theses in our Hillington, Aberdeen and Edinburgh Stores, digitally and socially providing a full omnichannel customer experience.

Over the years, the business has taken exciting and significant steps to grow the company footprint through bricks & mortar investment and improving technology to ensure a strong future through ecommerce. This approach has allowed us to achieve significant growth and continuously evolve.

**Salary**: £12.40 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Private medical insurance

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Retail: 1 year (preferred)

Work Location: In person


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