Research and Data Officer

5 months ago

Solihull, United Kingdom Healthwatch Birmingham & Healthwatch Solihull Full time

**Research and Data Officer**

Job Title: Research and Data Officer

**Salary**: £27,344 - £29,439

Responsible to: Healthwatch Solihull Manager

Healthwatch Solihull Office / working from home by

Location: arrangement.

Hours of work: 37 Hours per week

**About Healthwatch Solihull**

Healthwatch Solihull believe everyone deserves the best possible care. We fight health inequalities by giving people a voice in improving the health and social care services they use, and work with services to ensure long-lasting benefits for patients.

We have recently investigated the experiences of health and social care of people with prostate cancer, as well as of people who try to access Urgent Care in Solihull.

We also reported on how the cost-of-living crisis has affected health and social care for our residents. All our investigation reports can be found on our website.
- ‘The Healthwatch Solihull report demonstrates the ongoing impact of the cost-of-living _
- crisis for Solihull people’. _Solihull Metropolitan Borough Council

We also run an Information and Signposting service helping people to find the best care and support they need for their personal situation. We are independent of the

NHS and social care services.

**Context of role**

The role of the Research and Data Officer at Healthwatch Solihull is critical to our success. Your role is central to Healthwatch Solihull’s ability to collect, record and use high-quality feedback to lever positive change in Solihull health and social care services. It is your role to ensure our investigations, consultation responses and data analysis are delivered on time and of high-quality. Through the prioritisation of topics of investigation, you will design and lead on the successful completion of our investigations, producing reports that influence decision-makers to change services leading to impact for Solihull citizens.

**Duties and responsibilities**

1. Lead on investigations that positively impact health and social care services in

Solihull.

2. Monitoring and recording the impact of projects.

3. Lead on development of systems to store, analyse and report data.

4. Input, moderate and analyse all health and social care service user experience data heard by us on our databases.

5. Share service user experience data with health and social care organisations through the production of reports in innovative ways (e.g. using Power BI to produce interactive reports).

**Required skills and experience**

**Essential knowledge, skills and experience**:
1. To have led on health service and/or social care research investigations, including interviewing people, constructing online surveys, analysing and reporting the data.

2. Experience of maintaining a database.

3. Excel: Intermediate skill.

4. Accurate and fast data entry skills.

5. Able to analyse patient experience data to identify key issues.

6. The ability to clearly communicate complex information; stimulating, interesting and motivating the audience in writing and verbally.

7. Excellent organisational skills, with the ability to managing several projects simultaneously of a range of complexity and type, to successful completion.

**Essential knowledge, skills and experience**:
8. Excellent people skills; mature and credible, with the ability to develop trust and respect with NHS and Social Care leaders and with the public.

9. A good understanding of local and national health and social care policy which are relevant to the work and role of Local Healthwatch and of Healthwatch

Solihull.

10. Demonstrable evidence of personal values being aligned with Healthwatch

Solihull’s values, mission and ambitions.

11. Educated to degree level or equivalent experience.

**Desirable knowledge, skills and experience**

12. Knowledge of Power BI.

13. Experience of developing a database.

14. Experience of conducting health or social care research projects or service evaluations.

15. Ability to build good working relationships with a range of external organisations.

16. Able to demonstrate a high value on the role of volunteers to support non-profit organisations to improve the health or social care of clients.

17. Consistent and multiple evidence of going the extra mile to get the job done well.

18. Understanding of and experience of monitoring and achieving organisational outcomes.

19. Understanding of and commitment to working in a continuous quality improvement organisation and what that means in practice.

20. Proven skills in innovation and problem-solving.

21. A detailed understanding of GDPR and data security

**Our Values**

1 We are people
- We take time to listen in order to really understand and centred develop new insight from another’s view or experience, rather than listen for our chance to speak.

If helping someone is within our competence we help them, rather than handing them over to another member of the team.

We don’t wait to be asked. If we see something needs doing, we do it

  • Senior CX Researcher

    4 weeks ago

    Solihull, Solihull, United Kingdom Gymshark Full time

    As a Senior CX Researcher at Gymshark, you will play a crucial role in delivering actionable insights that drive business growth. This is an exciting opportunity for a research professional to lead the delivery of brand health tracking and coordinate our community research panel, helping us to deeply understand our community members and place them at the...

  • Senior CX Researcher

    3 weeks ago

    Solihull, Solihull, United Kingdom Gymshark Full time

    We are seeking a highly skilled Senior CX Researcher to join our Customer Experience team. This is a 12-month FTC opportunity that will allow you to deliver actionable insights and ensure that our community members are at the forefront of our decision-making process.This role is ideal for a research professional with a strong understanding of research...

  • Postdoctoral Research Scientist Opportunity

    1 day ago

    Solihull, Solihull, United Kingdom Commonwealth of Virginia Full time

    About the RoleWe are seeking a highly skilled Postdoctoral Research Associate to join our team at the Virginia Seafood AREC. As a key contributor to the SEAMaR team, this individual will play a critical role in advancing our understanding of the U.S. seafood sector.Key Responsibilities:Develop and implement data analysis plans to support research...

  • Senior CX Researcher

    4 weeks ago

    Solihull, Solihull, United Kingdom Gymshark Full time

    At Gymshark, we're seeking a highly skilled Senior CX Researcher to join our Customer Experience team. As a key member of our team, you'll be responsible for delivering actionable insights and ensuring our community members are at the heart of our decision-making process.This is an exciting opportunity for a research professional with a strong understanding...

  • Research and Analytics Assistant

    6 months ago

    Solihull, United Kingdom Correla Full time

    Discipline: - Standard- Job type: - Fixed Term- Job ref: - 006862- Published: - 32 minutes agoCorrela are looking for **a Research and Analytics Assistant** to join the team on a 6 months FTC **Salary: c£24k on a 6 months fixed term contract** **About us** In March 2021, Correla was created, as an independently owned business to bring in private...

  • Senior CX Researcher

    4 months ago

    Solihull, United Kingdom Gymshark Full time

    Join us as a Senior CX Researcher - 12 month FTC in our Customer Experience team to help deliver actionable insights, and ensure we are putting our community members at the centre of decision making.This is an amazing opportunity for a research professional who has a strong understanding of research methodologies and the ability to ask the right questions...

  • Postdoctoral Research Associate

    1 month ago

    Solihull, Solihull, United Kingdom Commonwealth of Virginia Full time

    Job SummaryThe Postdoctoral Research Associate will serve as a key member of the Seafood Economic Analysis and Marketing Research (SEAMaR) team at the Virginia Seafood AREC (VSAREC). The successful candidate will assist in the development and compilation of datasets focused on the U.S. seafood sector (fisheries and aquaculture). The position will work with...

  • Data Governance Business Partner

    1 month ago

    Solihull, United Kingdom Gleeson Recruitment Group Full time

    Data Governance Business Partner Solihull based (Hybrid working, in office 2-3 times monthly)£65K - £70K This role involves working in a wider Data & BI team but being the sole Data Governance leader within that team and working with different areas of the business so must be comfortable doing this. Working for a leading global organisation, they are...

  • Data Governance Business Partner

    1 month ago

    Solihull, United Kingdom Gleeson Recruitment Group Full time

    Data Governance Business Partner Solihull based (Hybrid working, in office 2-3 times monthly) £65K - £70K This role involves working in a wider Data & BI team but being the sole Data Governance leader within that team and working with different areas of the business so must be comfortable doing this. Working for a leading global organisation, they...

  • Data Governance Business Partner

    4 weeks ago

    Solihull, United Kingdom Gleeson Recruitment Group Full time

    Data Governance Business Partner Solihull based (Hybrid working, in office 2-3 times monthly)£65K - £70K This role involves working in a wider Data & BI team but being the sole Data Governance leader within that team and working with different areas of the business so must be comfortable doing this. Working for a leading global organisation, they are...

  • Data Governance Business Partner

    1 month ago

    Solihull, United Kingdom Gleeson Recruitment Group Full time

    Data Governance Business Partner Solihull based (Hybrid working, in office 2-3 times monthly)£65K - £70K This role involves working in a wider Data & BI team but being the sole Data Governance leader within that team and working with different areas of the business so must be comfortable doing this. Working for a leading global organisation, they are...

  • Postdoctoral Research Associate

    1 month ago

    Solihull, Solihull, United Kingdom Commonwealth of Virginia Full time

    Job SummaryThe Postdoctoral Research Associate will serve as a key member of the Seafood Economic Analysis and Marketing Research (SEAMaR) team at the Virginia Seafood AREC (VSAREC). The successful candidate will assist in the development and compilation of datasets focused on the U.S. seafood sector (fisheries and aquaculture). This includes working with...

  • Postdoctoral Research Associate

    3 days ago

    Solihull, Solihull, United Kingdom Commonwealth of Virginia Full time

    About the RoleThe Postdoctoral Research Associate will serve as a key member of the Seafood Economic Analysis and Marketing Research (SEAMaR) team at the Virginia Seafood AREC (VSAREC). As a senior research economist, this position will focus on developing and compiling datasets for the U.S. seafood sector, including fisheries and aquaculture. The successful...

  • Data Analyst

    1 month ago

    Solihull, United Kingdom CV-Library Full time

    Data Analyst Business Based in Solihull – Hybrid £40,000-£45,000 T2M are recruiting on behalf of a leading retail and ecommerce business for a Data Analyst. This is a great opportunity for a Data Analyst to join a fast-growing group of companies who are keen to develop the commercial and business insights function to provide high...

  • Housing Officer

    5 months ago

    Solihull, United Kingdom Baird and Co Recruitment Full time

    Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently working in partnership with a Local Authority seeking a new Housing Officer to take charge of sign-ups and full tenancy sustainment. Please note significant travel will be required for this post as you'll need to be out on site 2-3 days a week and spend one day a week in...

  • Composite Manufacturing Research Scientist

    2 weeks ago

    Solihull, Solihull, United Kingdom GKN Aerospace Full time

    About the RoleGKN Aerospace is a leading innovator in the aerospace industry, and we are seeking a talented Research Engineer to join our team. As a Research Engineer, you will be part of our Global Technology Centre (GTC) in Filton, Bristol, and will play a key role in developing advanced composite manufacturing processes for current and future aircraft...

  • Home Office Intelligence

    6 months ago

    Solihull, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 326667**Salary**: - £28,000 - £29,400**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HO - Immigration Enforcement - HO Intel - Immigration Enforcement**Type of role**: - Intelligence**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: -...

  • Data Administrator

    6 months ago

    Solihull, United Kingdom Seismic Group Full time

    **Data Administrator** **Solihull - Hybrid (3 days working from the office, 2 days working from home,** **Tuesday and Wednesday on site, 3rd day is flexible.)** **12 Month Contract - likely to be extended** Our clients are moving over to a more automated environment and are looking for a proactive data administrator to support the workload within the team...

  • Data Governance Business Partner

    1 month ago

    Solihull, Solihull, United Kingdom Gleeson Recruitment Group Full time

    Data Governance Business PartnerJoin a leading global organisation as a Data Governance Business Partner, working in a wider Data & BI team but being the sole Data Governance leader within that team. This role involves working with different areas of the business, requiring comfort in doing so.As a Data Governance Business Partner, you will be responsible...

  • Collections & House Officer

    5 months ago

    Solihull, United Kingdom National Trust Full time

    If you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on. **What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).** Joining the Collections and...