Collections & House Officer

6 months ago

Solihull, United Kingdom National Trust Full time

If you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

Joining the Collections and House team, you'll work across both Packwood House and Baddesley Clinton. Reporting to the Senior Collection and House Officer, you'll work alongside two other Collection and House Officers, who line manage six Collections Assistants. You'll work flexibly between Baddesley and Packwood, moving between the two when required. This could mean switching every other day one week and then just being at one property the entirety of the next week.

There will be opportunities to learn on the job and additional development opportunities will be available when they arise in areas of interest to the individual. You'll work slightly differently than the usual Collections and House Officer role, whilst you will help look after the houses on a day to day basis, you'll step back from the deep clean and focus on the environmental monitoring, compliance and research groups.

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What you'll be doing:You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

Who we're looking forTo deliver this role successfully, you'll need:

- An eye for detail and good writing skill as the research groups will require research proof reading
- Knowledge of customer care and approaches to optimising visitor enjoyment
- Good team player and day to day line management and supervisory skills of volunteers
- Good interpersonal skills enabling relationships to be maintained
- Some knowledge and experience of managing costs and expenditure
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors
- Knowledge of Collections care and conservation

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 10/01/25)

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