Banking Administrator

7 months ago


Wellingborough, United Kingdom Weatherbys Banking Group Full time

**BANKING ADMINISTRATOR**

Our Banking and Card Services team is growing, are you ready to cash in your current role and join a business who will invest in you? Weatherbys Bank are currently looking for a Banking and Card Services Administrator to join us on a full time, permanent basis working 37.5 hours per week, Monday to Friday between the hours of 08:00 and 17:30.

You will join our operations department, providing exemplary standards of customer service and friendly, professional assistance to a wide range of clients across a variety of banking tasks including but not limited to the online banking, cheques and debit/credit charge cards.

**WHY JOIN US?**

We are looking to offer a salary of up to £25,000 per annum DOE. In addition, you will receive 25 days’ annual leave (plus bank holidays). You will have access to a variety of other benefits including free medical insurance, pension scheme, onsite subsidised restaurant, free onsite parking and a range of discounts and benefits through our Reward Gateway platform.

**WHAT YOUR DAY WILL LOOK LIKE**
- Support the Banking and Card Services team with day-to-day administration tasks that include cheque logging, debit card queries, change of address and printing statements
- Ensure all target turnaround times are maintained for both internal and external clients
- Learn and maintain a sound understanding of the card and online bank programme that the bank offers
- Support other areas of the bank with account and transaction reviews
- Complete banking administration tasks, ensuring all individual responsibilities are complete in accordance with bank processes and procedures
- Covering your colleagues during times of absence or staff shortages and assist with other tasks, when necessary, as directed by your Line Manager

**WHAT WE ARE LOOKING FOR**
- Previous administration experience is essential for this role
- An understanding of the financial sector - preferably banking and/or previous exposure to either the Debit Card or Fraud sectors
- Excellent communication and literacy skills
- Attention to detail is key to success within this role

**WHO WE ARE**

**JOIN THE FUTURE OF FAMILY BANKING.


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