Customer Service Executive
7 months ago
Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences.
**Duties**:
- Provide exceptional customer service to clients via various face to face channels
- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
**Experience**:
- Previous experience in a customer service role is preferred
- Excellent phone etiquette and communication skills in English
- Strong data entry skills with attention to detail
- Ability to multitask, prioritize, and manage time effectively
- Empathetic and patient with a customer-focused attitude
**Job Types**: Full-time, Permanent
**Salary**: From £23,097.26 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Bristol (preferred)
Work Location: In person
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