Order Processing Executive

4 weeks ago


Leeds, United Kingdom Morgan King Full time

**Sales Order Processor**

**LS12**

**£22,000.00**

**Office based Mon - Fri**

**The role**
- Updating clients with relevant information regarding their order to ensure we deliver exceptional service
- Answering queries and dealing with issues/concerns promptly
- Maintaining regular contact with internal departments regarding dispatch of orders
- Keeping up to date with brochure/product launches
- Being knowledgeable of the product range and having the ability to answer any queries from customers
- Building rapport with new clients - this is key to this role and requires someone with excellent communication and customer service skills as you will be the point of contact and therefore the reputation of the brands rely on the service you provide
- Resolving any issues and keeping the customer informed

**Experience required**:

- Previous office Customer Service experience is essential to qualify for this role
- Attention to detail
- Used to handling large call volumes on a daily basis
- Excellent telephone manner
- Can liaise on all levels and chase up queries as and when required
- Excellent IT skills

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 04/09/2023


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