Business Support Officer
6 months ago
**Job Title: Business Support Officer**
**Salary: £21,000 to £24,000**
**Location: Solihull/hybrid**
**Hours**: 37.5 hours per week on a rota basis, between the hours of Monday to Thursday, 8.30am to 7.00pm, Friday 8.30am to 6pm (one hour for lunch).
In addition to normal working hours, you may be required to work one in every six Saturdays, 10.00am to 5.00pm.
**Description**:
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?
**A well-established financial services business with Platinum Investors in People accreditation, are looking for a Business Support Officer to join their busy team.**
Hybrid working is available for all employees and can be tailored to suit the individual.
This company is renowned for employee retention and the benefits package that all employees receive is extensive. It includes: generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan - with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover.
**Duties and responsibilities**
- Awareness, understanding and contribution in achieving the business area’s objectives
- Operate within credit policy and lending guidelines and procedures at all times
Data entry, ensuring a high level of accuracy is maintained by achieving expected call and file audit scores
- Effective handling of incoming new lending enquiries
- Ensure all tasks are completed and delivered in line with agreed deadlines and service standards by maintaining high levels of productivity and team contribution
- Participate in meetings open and honestly through positive communication
- Attend training courses that are identified to assist in personal and role development
- Establish and maintain professional relationships with external service providers, introducers, and internal customers
**Experience Required**:
- Previous experience in a customer service and administrative environment
- Awareness and understanding of all prevailing regulatory and compliance requirements
- Strong attention to detail
- Ability to work within a team and on own initiative
- Ability to communicate clearly and concisely on all levels
In return for your hard work, you will earn a starting salary of £21,000 to £24,000 plus excellent benefits.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: MPR001019
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