Debt Recovery Associate

6 months ago


Runcorn, United Kingdom DCBL Full time

Direct Collection Bailiffs Ltd, is a very successful client focused business and is one of the market leaders in all forms of debt recovery with the business showcased on Prime Time television on 5 Star and Channel 5's, 'Can't Pay We'll Take it Away'.

This role would be ideal for an experienced Debt Recovery Field Agent with strong negotiations skills. You have a genuine opportunity to build a long
- term career within the UKs fastest growing Pre-Judgment Debt Recovery & High Court Enforcement Company. In-house procedural training will be provided.

The role involves travelling nationwide, however, the Head Office is based in Runcorn, Cheshire. We are looking to grow our existing team due to a high demand for our services and an expansion of our client portfolio.

**Debt Recovery Associate duties and responsibilities**:

- The role will involve arranging payments with individuals, updating case files on a bespoke IT system with clear information and precise details.
- Prompt and efficient response to queries to debtors and clients.
- Identification of opportunities to add value to services provided for clients.
- Will require excellent communication and problem-solving skills.
- The role will report directly to the Department Manager.
- Must be IT literate with a good understanding of Word and Excel.
- A full UK Drivers Licence is essential.

**Debt Recovery Associate requirements**:

- Previous face to face collections experience is essential.
- Knowledge of payment processing would be hugely advantageous but not essential as full training will be provided.
- Applicants will require a firm manner, exact and knowledgeable information transfer, and the opportunity to negotiate and settle payment options with individuals.

**What you will be offered**
- No Weekends
- 30 days holiday (including Bank Holidays)
- Company Car Allowance
- Employee Assistance Programme
- Social Events

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company events
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: On the road



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