Head of Operations

7 months ago

Runcorn, United Kingdom Clearway Group Full time

Clearway is one of the UK's most successful, innovative, and rapidly expanding integrated security services and intelligent protection companies - we are leaders in protecting people, property, and assets.

We have a fantastic new opportunity for a Head of Operations to join our Debt Recovery and Enforcement team based in Runcorn. As the Head of Operations, you will be responsible for leading the day-to-day operations of the Enforcement and Debt Recovery Division within Clearway.

The Debt Recovery and Enforcement Division deliver a range of services to commercial clients, including debt recovery, evictions, vacant property inspections, and site security. We pride ourselves on providing our clients with a wide range of services delivered at the highest service standard to meet their immediate and long-term needs.

**Duties and Responsibilities**:

- Oversee all Operations within Enforcement and Debt Recovery division in Clearway and work in line with Group requirements.
- Be responsible for overall business operations, produce Management Information and report key performance indicators to the board and attend monthly board meetings.
- Work with the business Managing Director & UK Group Managing Director to set, review, manage and deliver on overall Budget for the Debt Recovery and Enforcement division.
- Lead the weekly senior management operational meeting, ensuring weekly pack is completed.
- Establish and lead operations to minimise operating expenses and maximise resource.
- Coordinate delivering a standard of excellence across the business working closely with the management team to improve quality and increase Client satisfaction.
- Work with all teams to review and develop systems and processes for continued efficiency.
- Record and manage escalated complaints.
- Oversee company accreditations, unsure renewals are completed and to a high standard.
- Ensure process compliance and record non-conformance in accordance with ISO-9001.
- Oversee recruitment, onboarding, and on-going internal HR matters.
- Monitor and oversee internal training requirements and work with HR for ongoing employee development.
- Oversee and promote high standards of Health & Safety practice in the office, on-site and that sub-contractors adhere to standards.
- Line manager to Senior Operational Team responsible for Enforcement, Inspections and Office Management (including Health & Safety).
- Actively promote company vision and values.
- Assisting with Ad-hoc Tasks as determined by the Managing Director.

**What we are looking for**:

- Excellent written and verbal communication skills.
- Experience with report writing and providing Management Information.
- Experience of working within a similar role or equivalent.
- Experience with Microsoft Office Suite is essential - proficiency in Excel and PowerBI is desirable.
- Diligent with excellent attention to detail.
- IOSH or other Health and Safety qualification desirable.
- Understanding of Security and Enforcement industry desirable.
- Adaptable and an ability to work to deadlines.

**Why work for Clearway?**
- **Salary**: £45k - £55k dependant on experience
- **Medicash Cash Plan**:100% paid company membership, designed to cover routine healthcare expenses.
- **Life Assurance**:We provide all our employees 3x annual life assurance, providing financial security for you and your loved ones.
- **Employee Assistance Programme (EAP)**:Confidential and practical advice, as well as counselling services for you and your family members.
- **Subsidised Gym Subscription**:Subsidised gym memberships at over 3,000 gyms nationwide.
- **Holidays**: 25 days + bank holidays

The role will be based at our Runcorn office, with the ability to work from home 1 day per week. Occasional travel nationally will be required to meet business needs.

. Office hours Monday to Friday 9am to 5pm (30-minute lunch break).

This is an excellent opportunity to join a fast-growing, respected company offering long-term career progression and personal development.

  • Head of Culinary Operations

    2 weeks ago

    Runcorn, Halton, United Kingdom Compass Group UK Full time

    About the RoleWe are seeking a highly skilled and ambitious Chef de Partie to join our team as a key player in delivering outstanding culinary experiences for Compass Group UK.As a Chef de Partie, you will be responsible for preparing and cooking delicious, high-quality dishes that delight clients and customers. You will collaborate with the kitchen team to...

  • Head of Production

    2 weeks ago

    Runcorn, United Kingdom Smart4Sciences Full time

    Head of Production I am currently recruiting for a Head of Quality in Runcorn, this is a really exciting opportunity as you will be the 1st hire within Production. The company I am working with, specialise in inhalation and respiratory drugs, so a great chance to get involved with one of the niches within pharmaceuticals. This is an important role for the...

  • Head of Pharmaceutical Operations

    1 week ago

    Runcorn, Halton, United Kingdom Smart4Sciences Full time

    Job DescriptionSmart4Sciences is looking for a Head of Production to lead our production team and ensure compliance with regulatory requirements. The successful candidate will have a strong background in pharmaceutical production and management.Key Responsibilities:Develop, execute, and plan the qualification of the production facility to pharmaceutical...

  • Head of Quality Control

    2 weeks ago

    Runcorn, United Kingdom Smart4Sciences Full time

    Head of Quality Control I am currently recruiting for a Head of Quality in Runcorn, this is a really exciting opportunity as you will be the 1st hire within Quality Control. The company I am working with, specialise in inhalation and respiratory drugs, so a great chance to get involved with one of the niches within pharmaceuticals. This is an important role...

  • Head of Pharmaceutical Quality

    1 week ago

    Runcorn, Halton, United Kingdom Smart4Sciences Full time

    Job Title:Head of Pharmaceutical QualityAbout the Role:This is an exciting opportunity to lead the Quality Control Team at Smart4Sciences in Runcorn. You will be responsible for managing daily operations within the Laboratory and developing new QC Laboratory equipment and methods. With 10+ years of experience in Pharmaceutical Quality Control and 5 years of...

  • Head of Finance

    7 months ago

    Runcorn, United Kingdom Henniker Scientific Ltd. Full time

    **Job Advertisement: Head of Finance** **Company Name**: Henniker Scientific Ltd. **Location**:Runcorn, Cheshire **About the Position**: Henniker Scientific, part of the AIM listed Judges Scientific Group (JDG), together with a sister company, Moorfield Nanotechnology, based in Knutsford, Cheshire, are seeking an experienced and hands-on Head of Finance...

  • Department Head

    5 days ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £45,000 - £60,000

    We are seeking a highly motivated Department Head to join our team at beBee Professionals in Runcorn, United Kingdom.The successful candidate will oversee departmental operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Objectives:Lead and motivate the team to meet performance...

  • Deputy Head Chef

    3 months ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Runcorn, United Kingdom.Key ResponsibilitiesAssist the Head Chef in menu planning, food preparation, and kitchen management.Supervise and lead the kitchen team to ensure smooth operation during service.Maintain the highest standards of...

  • Process Operator

    7 months ago

    Runcorn, United Kingdom Bridge of Hope Full time

    The Recruitment Co are recruiting for Process Operators to join our client based in Runcorn Cheshire. Our client is a leading business within its industry. The position is temporary ongoing with a view to become permanent. **Previous experience in a pharmaceutical background or quality control is required** The Role: - Working in a production...

  • Head of Financial Operations

    7 days ago

    Runcorn, Halton, United Kingdom Marks Sattin Ltd Full time

    Job Description: As a Finance Manager, you will play a key role in supporting the business by providing financial guidance and leadership. Key responsibilities include: month-end close, cashflow analysis, budgeting, forecasting, variance analysis, profitability analysis, KPI reporting, and business partnering with sales, supply chain, operations, etc.To...

  • Head of Quality Management

    1 week ago

    Runcorn, Halton, United Kingdom Smart4Sciences Full time

    Join a Thriving Pharmaceutical CompanySmart4Sciences is a leading player in the pharmaceutical industry, specializing in inhalation and respiratory drugs. We are currently recruiting for a Head of Quality Management to lead our Quality Control Team and drive excellence in our Laboratory operations.The ideal candidate will have at least 10 years of experience...

  • Warehouse Operations Leader

    2 weeks ago

    Runcorn, Halton, United Kingdom Rem Associates Ltd. Full time

    Rem Associates Ltd. is now recruiting a Warehouse Operations Leader to head their large distribution centre in the North of England.This critical position involves managing a team of 100 staff members, overseeing the daily operations of the 115,000 square foot chilled and ambient warehouse, and servicing 40 stores across the region.The successful candidate...

  • Head Culinary Team Leader

    2 weeks ago

    Runcorn, Halton, United Kingdom Compass Group UK Full time

    Join our team as a Head Culinary Team Leader at Compass Group UK and I. We are seeking a highly skilled and experienced Chef to lead our culinary team and deliver exceptional food services to our clients. As a Head Culinary Team Leader, you will be responsible for preparing and presenting high-quality dishes that meet our customers' expectations.About the...

  • Kitchen Operations Manager Role

    2 weeks ago

    Runcorn, Halton, United Kingdom Compass Group UK & Ireland Full time

    Job Title: Kitchen Operations Manager RoleAbout the JobWe are looking for a skilled and motivated Kitchen Operations Manager to lead our kitchen team in delivering high-quality food services.Responsibilities:Develop and implement effective kitchen operations strategies to improve efficiency and productivity.Collaborate with the Head Chef to design and...

  • Kitchen Operations Coordinator

    1 week ago

    Runcorn, Halton, United Kingdom Dine Contract Catering Full time

    Join Our Team:We're looking for an ambitious Chef de Partie to join our team at Dine Contract Catering. As a key member of our kitchen team, you will be responsible for preparing and cooking high-quality dishes, collaborating with the team, and supporting the Head Chef in creating innovative menus. You will work in a fast-paced environment, ensuring...

  • Head of Community Care Management

    6 days ago

    Runcorn, Halton, United Kingdom Gray Healthcare Ltd Full time

    Job Overview:We are seeking a seasoned Head of Community Care Management to join our team at Gray Healthcare Ltd. As a key member of our leadership team, you will be responsible for overseeing our support services in Macclesfield and Runcorn, ensuring that our clients receive the highest standard of care.As the ideal candidate, you will have extensive...

  • Senior Kitchen Operations Manager

    5 days ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job Title: Senior Kitchen Operations ManagerWe are looking for an experienced Sous Chef to lead our kitchen operations in Runcorn, United Kingdom.Key Responsibilities:Develop and implement menu planning and food preparation strategies in collaboration with the Head Chef.Supervise and direct kitchen staff to achieve optimal service delivery and...

  • Manufacturing Cleanroom Operative

    7 months ago

    Runcorn, United Kingdom Total Staff Services Full time

    **Position**: Manufacturing Clean Room Operative **Location**: Runcorn **Pay**: £13 per hour **Key Responsibilities**: - Maintain a meticulously clean and sterile environment in patient nutrient manufacturing. - Execute operations with utmost precision, following stringent Standard Operating Procedures (SOPs). - Contribute to the production of vital...

  • Production Operator

    6 months ago

    Runcorn, United Kingdom Total Staff Services Full time

    **Shifts**:You could be on either of the below rotations dependent on which manager you're under. - Shift 1: 0600-1400 / 1400-2200 - Shift 2: 0700-1500 / 1500-2300 **Salary**: With a competitive salary on offer, included is a basic pay, shift allowance and a discretionary bonus. **Key Responsibilities**: - Ensuring the environment is sterile and clean at...

  • Aseptic Unit Operator

    7 months ago

    Runcorn, United Kingdom Total Staff Services Full time

    Total Staff Services are currently recruiting a number of ASU Operators based in Runcorn. We are looking for individuals with proven experience in a clean room or sterile environment however, if you have recently graduated with a degree in the field and you’re looking to get your foot in the door to start your career, we would also love to hear from...