Training Support Administrator

3 weeks ago


Burgess Hill, United Kingdom Travail Employment Group : Burgess Hill Full time

**Job Title: Training Support Administrator**

Location: Burgess Hill

Hours: Monday to Friday 37.5 hours between 8.00am - 5.00pm

**Salary**: £23K-£25K DOE

Benefits: Onsite parking, generous holiday

**Duties and Responsibilities**:

- To take a proactive part in the smooth running of the office and addressing any issues or problems with the support of your team and line manager
- To ensure that tasks are completed in a timely manner meeting the business standard of service
- Maintaining and updating the CRM Database, recording any communication and customer information accurately
- Support colleagues across the business with administrative tasks
- Inputting, updating and maintaining funding database to support in ensuring funding rules and contract requirements are adhered to
- Work well as part of a team while managing and prioritising own workload
- Assist with General office duties which are shared across the team, stationary ordering, milk orders, post and parcels, filing, signing in / out visitors, stocking up tea, coffee, sugar and cups in customer kitchens
- Call handling, ensuring the team answers the main line that comes in for both centres
- To attend Admin Team Meetings and contribute in a positive proactive way
- Support and maintain office cover requirements
- Research, reporting and coordinating a variety of tasks and projects for colleagues

**Key Skills Required**:

- IT Literate, specifically Microsoft Office
- At least 12 months administration experience
- Call handling
- Excellent attention to detail, professional and approachable
- Customer service experience
- Experience with CRM software (input) would be highly advantageous



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