Engagement & Support Apprentice (Customer Service)

4 weeks ago


Maidstone, United Kingdom Kent County Council Full time

Advert
We currently have some new and exciting job opportunities for Engagement & Support Apprentices to join our collaborative, supportive and customer-focused programme.

These roles are fixed-term until March 2024 and will support the Digital Inclusion & Capabilities workstream (Digital Kent) within Financial Hardship Programme, with opportunity to support other teams across the programme and potentially the organisation.
- **Level 3 Digital Support Technician**:

- **Level 2 Customer Service Practitioner or** **Level 3 Customer Service Specialist**:

- **Level 3 Business Administrator**
- North & East Kent (Canterbury, Swale, Dartford and Gravesham)
- South East Kent (Ashford, Dover, Folkestone & Hythe and Thanet)
- West & Mid Kent (Maidstone, Sevenoaks, Tonbridge & Malling and Tunbridge Wells)

The role is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

You must have been ordinarily resident in the UK, the British Oversea Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous three years before the start of the apprenticeship. In addition, you must be able to commit to the full length of the programme and be able to meet the programme modules through your job role.

Interviews are scheduled to take place the week commencing 13th February 2023.

Contact Details
For further information about this role, please contact:
To find out more about the team, please contact:
About The Company



  • Maidstone, United Kingdom Group 1 Automotive UK Full time

    **Group 1 Automotive** **Apprentice Service Advisor**: The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your...


  • Maidstone, United Kingdom Kent Training & Apprenticeships Full time

    **EMPLOYER DESCRIPTION** You can be a key part of a great team at Agilisys. We work in partnership with KCC to provide an excellent customer service provision to the people of Kent. Agilisys is an employee-owned organisation which enjoys delivering success through innovation. You will be working with public sector partners to help them transform services...


  • Maidstone, United Kingdom Stellantis UK Full time

    **Customer Service Advisor Apprenticeship** **The Role of a Vehicle Service Advisor**: As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising...


  • Maidstone, United Kingdom Stellantis UK Full time

    **Customer Service Advisor Apprenticeship** **The Role of a Vehicle Service Advisor**: As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising...


  • Maidstone, United Kingdom CaseWare Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...


  • Maidstone, Kent, United Kingdom Caseware Full time

    Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages.While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn...

  • Office Apprentice

    2 weeks ago


    Maidstone, United Kingdom Kamro Ltd Full time

    Office Apprentice Maidstone Are you eager to kick-start your career and develop your skills in a dynamic work environment? We're on the hunt for an Office Apprentice to join our team to help aid us in our growth. We are a forward-thinking recruitment company which provides a 5 star rated alternative recruitment solution to clients all over the UK. As an...


  • Maidstone, United Kingdom Reed Business Support Full time

    Reed have partnered with a well established global technology company who are looking to expand and grow their client service support team across Europe. The day to day duties of the client support representative: - Respond to first level customer inquiries about Security Service products. - Troubleshoot certificate products on various operating systems,...


  • Maidstone, Kent, United Kingdom Kent Training & Apprenticeships Full time €6

    Customer Service and Support Agent (Level 2/Intermediate) - KT&A2971 Customer Service and Support Agent (Level 2/Intermediate) - KT&A2971 Maidstone (ME14 1BG) Qualifications Required: GCSE Level 9-4 (or Grade A-C) in English and Maths, or equivalent qualifications in these subjects. Louis and Co put professionalism, honesty, transparency, and integrity...


  • Maidstone, United Kingdom Reed Business Support Full time

    I am working with a technology company based in Maidstone who are looking for a German speaker to join their client services team. The German speaking customer service trainee will join a well established hard working multi lingual team. The day to day duties of the German speaking Customer Service Trainee will include: - Verify customer identity for...

  • Apprentice

    4 days ago


    Maidstone, United Kingdom Maidstone Borough Council Full time

    **Salary** National minimum wage for age **Contractual hours** 37 **Basis** Full time **Region** South **Job category/type** Apprentice **Date posted** 02/05/2024 **Job reference** 001970 **About the Role** Are you enthusiastic, ambitious, and looking for an opportunity to gain an understanding of the work carried out by Maidstone Borough...

  • Ward Clerk Apprentice

    1 month ago


    Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Trevor Gibbens Unit, Maidstone 37.5 hours per week Apprentice band per hour £4.81 Customer Service Level 2 plus bespoke Business Units Have you ever thought about a career in Forensic Mental Health Services? Would you like to be part of a CQC rated “Outstanding” service? Do you want to develop your skills, with the backing of a well-developed...


  • Maidstone, United Kingdom Golding Homes Full time

    **We are Golding - thank you for looking!** **Background** It is a great time to join Golding, with our new corporate plan and a vision of providing Outstanding Services, Great Homes and Proud Communities. We have an established track record for building quality homes and investing in our local communities. We are excited to recruit for this role at...


  • Maidstone, United Kingdom KEITS Training Services Ltd Full time

    An established and busy Landscaping and Garden maintenance company based in the Maidstone area is looking for an apprentice assistant gardener. This position could have the possibility of becoming permanent for the right person. Duties will include but not limited to; - Assisting the maintenance team on weekly maintenance visits - Mowing lawns - All aspects...

  • Events Officer

    4 weeks ago


    Maidstone, United Kingdom Kent Fire & Rescue Service Full time

    **Kent Fire and Rescue Service (KFRS)**has an exciting opportunity available for an **Events Officer **to join our team in **Maidstone.**You will join us on a **full-time, 12 month maternity cover contract,**and in return, you will receive a competitive salary of **£28,239 - £32,136per annum.** **Being a part of Kent Fire and Rescue Service** Everyone is...

  • HR Apprentice

    2 weeks ago


    Maidstone, United Kingdom Maidstone Borough Council Full time

    Job reference 001863 Date posted 18/07/2023 Application closing date 03/08/2023 Location Maidstone Salary National Apprenticeship Salary Package Blank Contractual hours Blank Basis Blank Job category/type Apprentice, Human Resources Attachments Blank Job description - About the Role: As part of the Apprenticeship Programme, you will...


  • Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Fixed term contract of 15 months We are seeking an Apprentice Office Assistant for the Medium Secure Unit at the Trevor Gibbens Unit, Maidstone. This is an opportunity to join a friendly admin team in an interesting role. In view of the nature of the work you should be 18 years or above at the time of commencing the role. **Duties may include**: - Sort...


  • Maidstone, United Kingdom Connect2Kent Full time

    Connect2Kent are currently seeking for a Engagement Support Assistant to join a temporary assignment for Kent County Councils Internal Communication and Engagement Team. - Based in Maidstone, Kent - £10.67 per hour - 22.5 hours per week (flexible between 9-5pm) **Job Purpose**: To support the Internal Communications and Engagement Team with the migration...


  • Maidstone, United Kingdom Kent Fire & Rescue Service Full time

    **Kent Fire and Rescue Service (KFRS) **has an exciting opportunity available for a **Financial Services Support Officer (Exchequer) **to join our team in **Maidstone. **You will join us on a **full-time, permanent basis, **and in return, you will receive a competitive salary of **£24,532 - £27,414 per annum (pay award pending).** **Being a part of Kent...


  • Maidstone, United Kingdom Kent Training & Apprenticeships Full time

    **EMPLOYER DESCRIPTION** Detling Community Interest Company is a not-for-profit organisation that is the legal entity behind the Detling Community Store, café and Post Office. The Store is staffed by 2 employees and a number of volunteers Travel Information: Detling is not well served by public transport. There is a bus service which mainly serves school...