Senior Administrator

7 months ago


Louth, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

Plan and maintain staff rosters and work plans to ensure there are adequate staff to meet agreed operational needs, advising the team lead whether annual leave requests can be accommodated in line with policy. Resolve day-to-day operational problems that arise within the admin team such as staffing, IT or equipment issues, ensuring continuity of services. Allocate work and provide day-to-day supervision and advice to the administrative assistants, helping individuals address problems affecting their performance. Support the administration assistants by providing advice or dealing with any non-routine tasks that they are finding hard to resolve.

Carry out the work of the administration assistants where necessary to cover staffing shortages Provide on the job training to new starters to ensure they can competently carry out all tasks within their role, ensuring they complete the local inductionprogramme and assessing/signing off their competency against the roles requirements. Maintain daily contact with clinical team leads to ensure service provision remains in line with expectations and requirements. Write standard operating procedures (SOPs) for routine tasks, ensuring they are up to date and disseminated appropriately. Deal with enquiries and implement procedures guided by SOPs.

Assure the quality of data and information produced by the administrative assistants, ensuring adherence to LCHSs information governance requirements and the Data Protection Act. Assist the team lead with the investigation of incidents and complaints in a timely and sensitive manner Ensure issues with buildings and premises are reported in line with policy. Oversee procurement and requisitioning procedures, ensuring items and services are procured, coded and authorised in line with policy. Maintain a record of requisitions ordered and received and GRN on-line requisitions and invoices in anticipation of approval.



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