Sales Support Administrator

2 weeks ago


StokeonTrent, United Kingdom Intro Personnel Permanent Recruitment Full time

This role involves providing a professional and customer orientated service in respect of the sales management process of inbound customer sales enquiries with all associated administration from order placement to despatch.

**SALES SUPPORT ADMINISTRATOR**
**STOKE ON TRENT**
**FULL TIME HOURS**

**PERMANENT**
**£23-£24K DOE**

**THE ROLE**
- Effectively managing all incoming sales enquiries
- Providing written and verbal quotations in line with the pricing guide and other relevant sources
- Following up quotations and handling of additional queries through to resolution
- Monitoring progress of successful sales in terms of despatch dates and delays
- Continual communication with customer and suppliers to ensure despatch deadlines are met
- Raising planning orders for production
- Processing and approving sales orders onto SAP
- Liaising with Account Managers for large value/volume opportunities
- Arranging customer collections and ensuring that all associated administration is completed, to include raising collection notes, arranging courier and requesting credit notes
- Maintaining & updating customer price files
- Providing administrative support to other key functions within the business

**WHAT WE ARE LOOKING FOR**
- Previous experience of working in a sales office environment
- Strong customer service focus with exceptional telephone manner
- Commercial experience of pricing and quoting within a technical environment would be desirable
- Knowledge of SAP would be advantageous
- Sound working knowledge of MS Windows-based software packages including Word, Excel, Access and Outlook

Due to our client’s location, it is advisable for interested applicants to have access to their own transport.

**HOW TO APPLY**

For a full list of Intro Personnel’s current vacancies, please visit our website at Intropersonnel.co.uk and follow us on Facebook and Linked In.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

Work Location: One location

Reference ID: RH/SSA


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