Administration Support Officer

3 weeks ago

StokeonTrent, United Kingdom University Hospital of North Midlands NHS Trust Full time

Job summary

An exciting opportunity has arisen within the Histology Administration team for an enthusiastic and efficient individual to join the team as Histology Office Administration Support Officer.

The post holder will provide support to the administrative team and Consultant Histopathologists.

Main duties of the job

The post holder will provide comprehensive, efficient and effective administration support service within the Histology Office to support the NMCPS. The post holder will provide support to the administrative team and Consultant Histopathologists. This will include supporting the secretarial team with molecular send aways and outsource processes. The post holder will alert the consultants of any outstanding work, drawing cases to their attention ensuring slides are available to facilitate reporting. The post holder will be expected to support the Histology Office Senior Administrators and Operational Service Manger in responding to enquiries regarding cancer diagnostic wait and breach enquiries.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

Please see the attached Job description and Person specification for full details and information about the role.

Person Specification

Essential Qualifications

Essential

5 GCSE's to include English and Maths at grade C or above or equivalent. Proficient in the use of Microsoft office: Word, Excel, SharePoint, Teams and Power-point ( or equivalent software).

Desirable

NVQ in Business Administration or Customer care

Knowledge, skills, Training and experience.

Essential

Excellent organisational and prioritisation skills and able to work to deadlines Ability to solve problems on own initiative with minimum supervision Excellent team working skills Ability to communicate effectively at all levels Excellent written and communication skills

Desirable

Experience in an office environment Experience of working for the NHS Awareness of the cancer pathway

Personal Qualities

Essential

Able to maintain strict confidentiality at all times Takes responsibility and is accountable for delivering to their agree objectives Consistently professional, collaborative and compassionate in their approach. Delivers work of consistent and predictable high quality

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