Call Centre Advisor
3 weeks ago
Call Centre Agent/ North Norwich/ Permanent (Hybrid role) - competitive salary with generous commission structure
Technique Recruitment Solutions is a specialist engineering recruitment agency based in Norfolk, we are proud to be working on behalf of our prestigious and well-known manufacturing client based in Norwich.
Are you looking for a flexible work environment, with excellent earning potential?
The role is hybrid with a blend of Norwich office and home working on an informal basis.
We are looking for talented, motivated, and dedicated people to join their call centre team. Call Centre Agents are multi skilled and are responsible the delivery of appointments into their sales team. Call Centre Agents will speak with existing customers or new customers who have contacted us and convert those conversation into potential business leads.
**Responsibilities**:
- Engaging with prospective customers over the phone or on-line
- Securing a sales lead through warm outbound calls and web chat
- Achieving set sales performance targets through excellent products knowledge and customer service
In return, our client is offering a competitive basic salary, with bonus opportunity of up to an extra £9k per annum or £750 each month, 31 days holiday increasing to 33 days after 2 years’ service. On top, additional well-being and benefits including your birthday off each year, Perk Box, access to a remote doctor 24/7, discounted gym memberships and time off to volunteer to what matters to you.
This is a permanent full time role, 37.5 hrs per week Monday to Friday, with weekend work one in five.
**Job Types**: Full-time, Permanent
**Salary**: £18,817.50-£27,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Norwich
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