Service Advisor
6 months ago
**Service Advisor (part-time) - Toyota Nottingham**
- (18 hours, Thursday and Friday however we are flexible on the days - £11,299.06 + OTE)_
**As a Service Advisor at our Toyota Nottingham retail centre not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including**:
- **Family Friendly** - Enhanced family friendly policies, giving you more time to spend with your family.
- **Annual leave** - A minimum of 33 days annual leave (including bank holidays), rising with long service.
- **Looking to develop?** - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
- **Your Wellbeing** - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face.
- **Your Discount -** From Apple to Asda and everything in between, we offer discounts that save you money every day.
- **Your Finances** - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
- **Your Recognition** - We put our colleagues at the heart of what we do with ongoing recognition and an annual event to celebrate those that go over and above.
- **Drive with us** - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
- **Your Health** - From gym discounts to cash healthcare plans, find everything you need to look after your health.
- **Cycle to Work** - Get a bike and or cycling gear at a significantly reduced price.
- **Community Volunteering day** - Every colleague has an additional day to spend volunteering for a charity or good cause of their choice, as well as the option to get involved in our company wide charity initiatives.
- **A company that cares** - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive and authentic workplace.
As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. As a Service Advisor you are quick to identify the needs of the customers and opportunities to upsell. You are able to work to tight timescales and thrive on the pressure of a busy service department. Alongside your customer first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.
**RESPONSIBILITIES**
- To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times
- Book service and repair work always ensuring workshop and parts availability
- To keep customers fully informed of progress and advise of extra work needed
- To organise loan car bookings
- To invoice on time and accurately used warranty transactions are submitted and invoiced daily
- To obtain and process payments according to Inchcape policy
- To achieve hours sold targets as a member of a motivated team, Ensuring the WIP is kept to a minimum (Treating everyday as month end)
- To maintain accurate customer records on Kerridge & Dialog
- Help deliver balance scorecard results for department to meet Manufacturers expectations
- To make telephone follow-up / Up sell / Progress calls
- To convert as many inbound / outbound calls into bookings as possible
To be a success in this role, you will have:
- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy
- A keen eye for detail
- Previous experience in a target driven role
**About The Company**
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
**OUR VISION**:To be the world’s most trusted automotive Distributor.
Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.
At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh t
-
Customer Service/sales Advisor
5 months ago
Nottingham, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...
-
Customer Service/sales Assistant
6 months ago
Nottingham, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...
-
Ho - Customer Service Advisor
6 months ago
Nottingham, United Kingdom Quality Service Recruitment Full timeFancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...
-
Service Advisor
2 months ago
Nottingham, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £27,000 – Main Dealership – NottinghamOur client, a main dealership in Nottingham, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £27,000.Benefits:Basic salary of £27,000 with an OTE of £36,000 Working hours are Monday to Friday +...
-
Service Advisor
2 months ago
Nottingham, United Kingdom CV-Library Full timeService Advisor - £27,000 – Main Dealership – Nottingham Our client, a main dealership in Nottingham, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £27,000. Benefits: Basic salary of £27,000 with an OTE...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Performance Resourcing Full time**Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...
-
Service Advisor
5 months ago
Nottingham, United Kingdom Performance Resourcing Full time**Service Advisor** Nottingham, Nottinghamshire We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Nottingham **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a selling/customer...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Perfect Placement UK Ltd Full time**County**: Nottinghamshire **Town/City**: Nottingham **Sector**: Service Department, Car Dealership **Salary**: £26000 - £32000 per annum **Job ref**: 128451 **Service Advisor Required in Nottingham at a Main Dealer** - Salary up to £26,000 + £6,000 Bonus = £32,000 annual earnings - Hours: 8.00 - 6.00pm Monday - Friday with 1 in 4 Saturday...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Nottingham** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
5 months ago
Nottingham, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Porsche Centre Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **The Role** Our client is currently looking for an...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Performance Resourcing Midlands Full time**Service Advisor** Nottingham, Nottinghamshire £26,000 Basic Salary plus Bonus Scheme. We are recruiting an experienced **Service Advisor **for a **Franchised** **Car Dealership **in the **Nottingham **area**.** PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE. **The Role** Our client is currently looking for an...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Evans Halshaw Vauxhall Full time**Service Advisor** **Evans Halshaw Vauxhall Nottingham** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Nottingham, United Kingdom CarStore Full time**Service Advisor** **CarStore Nottingham** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
5 months ago
Nottingham, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Nottingham** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Nottingham, United Kingdom Stratstone Porsche Full time**Service Advisor** **Stratstone Porsche Nottingham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
