Care Navigator
3 weeks ago
Are you an exceptional Care Navigator looking for your next challenge?
corporation Road Surgery is a patient focused practice.
We advocate best practice through the latest accepted research, innovation and
technology and pride ourselves on being accessible and approachable.
Quality care is at the heart of what we do and is tailored to each individual with our
most vulnerable patients protected by our robust systems and policies.
We aspire to be the best primary care team through an ethos of continuous learning
for all of our staff.
We believe in delivering safe, effective care.
We are looking for an experienced, talented individual to join our practice in Newport to cover both Reception and Administrative tasks.
A typical day in this role would include:
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquires in an effective manner
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records using the photocopier machine.
- Input data into the patient’s healthcare records as necessary
- Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms in conjunction with other members of the team.
- Read code data onto Vision
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Support all clinical staff with general administrative tasks as requested
Previous experience in Primary Care (GP) setting would be a distinct advantage but is not essential. What is essential is experience, resilience and a 'can do' attitude.
We are offering between £9.50- £10.50, depending upon experience, for this role for a 3 day contract
You will need to be available to work the following:
Tuesday 13:00 - 18:30
Wednesday 13:00 - 18:30
Friday 13:00 - 18:30
**Job Types**: Part-time, Permanent
**Salary**: £9.50-£10.50 per hour
Schedule:
- Monday to Friday
Work Location: One location
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