Strategic Account Manager

3 weeks ago

Cardiff, United Kingdom Unite Network SE Full time

Become part of Europe’s leading B2B platform as

Join our dynamic team as a Strategic Account Manager, where you will play a pivotal role in driving growth and maximising value for both our clients in the B2B and B2G sectors and our organization. We are seeking a proactive and strategic thinker who is passionate about building lasting relationships, leveraging data-driven insights, and delivering exceptional results. If you thrive in a collaborative environment, excel at navigating complex stakeholder landscapes, and are driven by a customer-centric mindset, we want to hear from you.

Your role
Advocate and adapt to build trust : You’ll foster deep relationships by informing customers on new market directions and perspectives, positioning Unite as a trusted advisor. You’ll actively listen to adapt strategies according to customer shifts in priority, ensuring alignment with their best interests even during challenging conversations
Consult, educate and challenge for growth : You’ll regularly review and report on revenue extraction across accounts. You’ll utilize data-driven insights to educate customers about unconsidered needs or solutions, driving account growth by demonstrating the need for change and its benefits
Confidently align and maximise value: You’ll address potential concerns and objections during account development conversations with confidence. You’ll demonstrate a clear understanding of how our offer aligns with customer priorities while realizing revenue potential
Joint strategic planning with customers: You’ll co-create strategic plans by educating customers on new insights and perspectives, aligning joint initiatives with both parties' strategic objectives
Continuous improvement and reporting: You’ll leverage customer feedback and data to drive continuous improvement, adapting strategies and solutions based on comprehensive analytics and reporting. You’ll deliver updates that inform strategic planning and sense-making of the customer's position and revenue potential
Chart a path to success: You have a minimum of 3-5 years of experience in strategic account management or a related field, demonstrating a track record of success in driving revenue growth and cultivating long-term client relationships
Strategic thinking and business acumen: You can think strategically and understand business needs, driving growth and maximizing value for both the customer and the company
Effective communication and influencing skills: You have strong communication skills with a proven ability to effectively communicate complex ideas and solutions to diverse stakeholders, including senior executives, with strong presentation and negotiation skills to drive desired outcomes
Uncover insights, drive strategy: You are proficient in data analysis and interpretation, with the ability to leverage insights to develop strategic account plans and identify growth opportunities
Industry insider: You have experience in the B2B and B2G sectors, with a deep understanding of market trends, competitor landscape, and customer needs and preferences
What you can expect from us
Be where your customers are: You’re responsible for your clients remotely or on-site. You also agree to visit our Unite locations in person from time to time
Make the most of our benefits: We offer an attractive fixed salary, great benefits and a company car that you can use outside of work
We think long-term: That’s why we are great believers in offering creative freedom – you’ll also get access to our Academy training to grow your career
We think sustainably: We support your health and pension and offer comprehensive benefits – that includes a bike or public transport ticket to make your commute much easier
We operate at eye level: Join our fair corporate culture and work with helpful colleagues and experienced management
We care about work-life balance: We offer flexible working hours and 30+ holidays so you can strike a good balance between your work and personal life
We are Unite.
We connect the economy for sustainable business. Our trusted e-procurement platform, with its integrated Mercateo Marketplace and Procurement Portal, enables effortless sourcing and purchasing for B2B and public sector organisations. Bringing buyers and suppliers together for mutual benefit, we've established a solid foundation of fair competition and trustworthy partnerships. Our platform’s scalable infrastructure supports connections, business stability and a robust supply chain. We revolutionise e-commerce for B2B and the public sector by adding and sharing value for markets and communities.
Would you like to become a part of Unite?
We founded our company in 2000 and our headquarters is located in Leipzig, Germany. We operate in 12 European countries, with over 700 employees working both in-office and remotely. In 2022, we achieved revenue of €447.7 million.
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