Income Recovery Officer

2 weeks ago


Oldbury, United Kingdom Sanctuary Health Full time

Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and over 400+ reviews has exciting Locum opportunities available for an experienced Income Recvovery Worker in Oldbury, Westmidlands

**Pay Rate**: £38.50 per hour (assignment rate)

**Contract**: Locum, 3-Months

**Hours**:Full-time, 37 hours per week

**Benefits of working for Sanctuary Personnel**:

- Fully online and paperless registration service
- Free DBS and compliance service including paid for mandatory e-learning and practical training modules (if applicable)
- Exclusive access to fully managed service social work projects (some outside IR35) with high rates of pay, flexible working, support from experienced social work practitioners, accommodation assistance (if applicable), retention bonuses (if applicable) and extensive equipment provided.
- Revalidation/registration renewal based on length of service
- £250 refer a friend bonus once referral has worked 100 hours (uncapped - T&Cs apply)
- Find your own job bonus - Receive £250 for bringing your own position to us
- Your own dedicated consultant with extensive experience recruiting to social work roles (public & private sector)
- Daily payroll and in-house payroll system
- Access to our online careers hub

**Main Duties**:

- Responsible for managing, monitoring and recovering arrears of rent and other housing related charges from current and former tenants.
- A key objective is to combine the effective recovery of arrears with the provision of a high-quality customer-focused advice, assistance and support service.
- You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts.

**Requirements of the Income Recvovery Worker**:

- Literacy level 2 (or equivalent) and Numeracy Level 2 (or equivalent)
- A minimum of 2 years’ experience of working in a rent arrears recovery/income collection environment
- Excellent negotiation and communication skills
- Excellent customer service skills
- Ability to work with mínimal supervision
- A performance-driven work ethos
- A desire to help customers to sustain their tenancies
- Highly organised and understand the importance of attention to detail
- A good working knowledge of arrears management procedures and processes
- Ability to use own initiative when supporting vulnerable customers and dealing with complex arrears cases
- A good working knowledge of Universal Credit

**Contact**:
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.



  • Oldbury, Sandwell, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury is delighted to be recruiting for an Income Recovery Officer for a well-known established public sector organisation. You will undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the organisation. To monitor arrears cases in accordance with the relevant...


  • Oldbury, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury is delighted to be recruiting for an Income Recovery Officer for a well-known established public sector organisation. You will undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the organisation. To monitor arrears cases in accordance with the relevant...


  • Oldbury, United Kingdom Essential Employment Full time

    Income officer/Credit controller needed in Oldbury £14.17ph ref 429684 We are looking for Income Recovery Officers for an opportunity to join a highly efficient and professional service that places itself in a strong position to meet the challenges and demands of maximising income collection and sustaining tenancies at every opportunity. Candidates would...


  • Oldbury-on-Severn, South Gloucestershire, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury is delighted to be recruiting for an Income Recovery Officer for a well-known established public sector organisation. You will undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the organisation. To monitor arrears cases in accordance with the relevant...

  • Recovery Officer

    2 weeks ago


    Oldbury, Sandwell, United Kingdom JoRecruitment Limited Full time £15

    JOB TITLE:Income Recovery OfficerJOB TYPE:TempPRIMARY INDUSTRY:Public SectorADDITIONAL INDUSTRIES:Accountimg/Finance/insurance and Social CarePRECISE LOCATION:OldburyDISPLAY LOCATION:OldburySALARY:£15.17 per hourSTART DATE:ASAPDURATION:6-12 monthsJOB DETAILS: Working on behalf of a local authority, JO Recruitment are looking for Housing Disrepair Claims...


  • Oldbury, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    **Job overview** The Black Country Recovery College are looking to recruit a number of **Facilitators** that will support the co design and co delivery of the Recovery College classes across the College network, managing all elements of course coproduction and planning and the continued development of the Recovery College curriculum. The role will require...


  • Oldbury, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    **Job overview** The Black Country Recovery College are looking to recruit a number of **Facilitators **that will support the co design and co delivery of the Recovery College classes across the Black Country, managing all elements of course coproduction and planning and the continued development of the Recovery College curriculum. The role will require...

  • Office Administrator

    3 weeks ago


    Oldbury, United Kingdom Think Sandwell Full time

    Job Summary: We are seeking a highly motivated individual who thrives both independently and as part of a collaborative team. While previous experience in the ECO/Social Housing sector in an administrative capacity is advantageous, it is not essential, as we provide comprehensive training. **Responsibilities**: - Processing incoming paperwork accurately...


  • Oldbury, United Kingdom Service Care Solutions Full time

    We are looking to appoint an experienced admin officer to join a supportive team at Sandwell Childrens Trust, to support their Public Law Outline minute takers with the administration of all meetings. This will include, scheduling meetings and distributing invites via Microsoft Outlook with MS Teams links, re-scheduling meetings, chasing documents from...


  • Oldbury, United Kingdom voestalpine Bohler Welding UK Ltd Full time

    Job Summary: **Purpose of Position**: To provide a first class customer service to our customers through the provision of information to support the sales and marketing of voestalpine Bohler Welding products in the UK and Ireland. The primary activities are providing customer service, the processing of customer orders through the SAP ERP system and general...

  • Lead Administrator

    1 week ago


    Oldbury, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    **Job overview** To effectively lead the administration team of the Recovery College in providing an efficient and comprehensive administration support to the Recovery College Principals, Staff, Volunteers and Students. To support the Recovery College leads in the promotion and development of the Recovery College. To lead the admin team in the...

  • Office Administrator

    2 weeks ago


    Oldbury, United Kingdom Fire Glass UK Full time

    As an Office Administrator you will assist our branches production department with their organisation and planning. You are required to carry out clerical and other duties to support the Branch you work for as well as to support the company as a whole. An office Administrator is someone who pays close attention to detail, is well-organized, and enjoys being...

  • Office Administrator

    4 weeks ago


    Oldbury, United Kingdom Fire Glass UK Full time

    As an Office Administrator you will assist our branches production department with their organisation and planning. You are required to carry out clerical and other duties to support the Branch you work for as well as to support the company as a whole. An office Administrator is someone who pays close attention to detail, is well-organized, and enjoys being...


  • Oldbury, United Kingdom National Eco Ltd Full time

    Job Title: Executive Assistant/Office Support (CEO) Company: National Eco Location: Birmingham About National Eco: National Eco is an eco-friendly startup based in Birmingham, dedicated to making a positive impact on the environment and supporting sustainable practices. We aim to provide energy-efficient solutions to households, helping them reduce their...


  • Oldbury, United Kingdom National Eco Ltd Full time

    Job Title: Executive Assistant/Office Support (CEO) Company: National Eco Location: Birmingham About National Eco: National Eco is an eco-friendly startup based in Birmingham, dedicated to making a positive impact on the environment and supporting sustainable practices. We aim to provide energy-efficient solutions to households, helping them reduce their...


  • Oldbury, United Kingdom Johnson Analytica Ltd Full time

    Office Administrator required for our busy manufacturing business in Tividale, Oldbury. Our priority is to ensure that our customers’ requirements are met efficiently and professionally. We are a growing international business, able to offer a reliable income with long-term prospects. **Key responsibilities**: - Deal with enquiries from customers,...


  • Oldbury, United Kingdom Johnson Test Papers Ltd Full time

    Office Administrator required for our busy manufacturing business in Tividale, Oldbury. Our priority is to ensure that our customers’ requirements are met efficiently and professionally. We are a growing international business, able to offer a reliable income with long-term prospects. **Key responsibilities**: - Deal with enquiries from customers,...


  • Oldbury, United Kingdom Black Country Integrated Care Board Full time

    Provide and coordinate administrative and clerical support to the Safeguarding Team (Designated professionals for safeguarding children, children looked after and adults) Responsible for dealing with issues of a highly sensitive and confidential nature To action incoming and outgoing correspondence as appropriate by preparing responses for agreement or by...


  • Oldbury, United Kingdom Keep Your Car Safe - KYCS LTD Full time

    You must also be a team player, have an excellent telephone manner, be calm under pressure, punctual, and reliable. Duties will vary, but generally covering the following: - Answering phones - Greeting clients - Managing stock and stationery levels - Viewing our current projects, and updating current clients with progress reports - Liaising with members of...


  • Oldbury, United Kingdom Blue Arrow Full time

    Blue Arrow are proudly recruiting for 2 Vehicle Maintenance Control Assistants on behalf of a well established national company based in Oldbury. Role Title: Vehicle Maintenance Control Assistant x 2 Pay rate: £14.38 per hour Hours: 36 per week (mainly Monday to Friday, uplift on pay rate for any weekend work) Shifts: Between 7:45am-9:30pm on a 28 day...