Medical Receptionist

5 months ago

Ashford, United Kingdom New Hayesbank Surgery Full time

**New Hayesbank Surgery**

**JOB DESCRIPTION**

**JOB TITLE**:Care Navigator

**HOURS PER WEEK**:20 hours to be worked flexibly between 6.45am and 8.15pm Monday to Friday and may include some weekend working. You may be required to work additional hours to cover holiday, study leave and sickness absence.

It is important to note that there will be at least one evening shift per week.

**LOCATION**:New Hayesbank Surgery, Kennington, Ashford, Kent

**JOB PURPOSE**:To be the first point of contact between the patient, doctors and other members of the primary healthcare team and ensure that reception is fully equipped and runs efficiently.

To follow all practiceprocedures and protocols.

Support the practice in its aims within the Quality and Outcomes framework

**Duties and Key Result Areas**

Arrange appointments by telephone and face-to-face using the computerised appointment system.

Operation of the switchboard to include answering telephone queries and taking messages.

Take requests for home visits and ensure these are communicated to the doctor/nurse using the diary, day book and task message book.

Preparation of repeat prescriptions as directed by the doctor

Accurate completion of registration forms for new NHS patients, private patients and temporary residents.

Preparation of forms and other documents associated with patient services and ensuring that patients understand what is required of them.

Take payment for services provided and record fully in the receipt book

Reception of patients and direction of them to consulting rooms.

Ensure that tasks are completed or handed over effectively at the change of shift.

Maintain an awareness of health and safety and report any potential hazards to either the practice manager or assistant practice manager or in their absence a partner.

Act as chaperone when required by clinicians.

Preparation of consulting rooms and waiting area prior to surgeries and tidying rooms and waiting area after surgeries.

Ensure that reception is adequately stocked e.g. prescriptions, registration forms, prescription request forms and information leaflets.

Inputting, updating and extracting patient data from the practice computer system.

File papers in Lloyd George an envelope, ensuring all correspondence is in chronological order.

Assist with audits as required.

Liaise with the ambulance service under the direction of the clinician.

Attendance at training sessions and team meetings as required.

Assist in opening up and closing down the surgery. This is to include the following:
a) Switching computers on/off where necessary

b) Locking/unlocking all windows and doors

c) Arming/disarming the alarm

d) Locking away all prescriptions and other confidential material

e) Switching over telephone system to/from the out of hours service

Any other clerical task delegated by the Partners, Practice Manager, Assistant Practice Manager or Reception Manager and which is within the scope of the post holder.

**Working Environment**

Substantial periods of time on reception, on the telephone and on switchboard. Some time in front of a computer where high degrees of concentration are required and the ability to cope with interruptions.

The NHS is a constantly changing environment with increasing demands.

**Additional Information**

To adhere to all the practice’s agreed policies and procedures.

To comply with the Data Protection Act and protect the confidentiality of information regarding patients, the practice and its personnel.

To share responsibility for abiding by the Health and Safety Policy

**Job Type**: Part-time
Part-time hours: 30 per week

Pay: Up to £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashford, TN24 9JZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • Medical Receptionist

    6 months ago

    Ashford, United Kingdom Sydenham House Medical Group Full time

    JOB TITLE: RECEPTIONIST RESPONSIBLE TO: Practice Manager/Reception Lead JOB PURPOSE: - Greeting patients and visitors in an efficient and courteous manner - Provide an effective and polite telephone enquiry service - Proactively communicate information between relevant patients, doctors and professionals MAIN DUTIES AND RESPONSIBILITIES 1 Sorting and...

  • Medical Receptionist

    5 months ago

    Ashford, United Kingdom Charing Surgery Full time

    **Job summary** Due to increased patient demand, we are recruiting a part time, enthusiastic and professional medical receptionist to our expanding GP practice. You will work as part of our supportive Patient Services Team with a culture of innovating services to enhance patient care. Previous applicants need not re-apply. **Main duties of the job** The...

  • Medical Receptionist

    6 months ago

    Ashford, United Kingdom Charing Surgery Full time

    **Job summary** Due to increased patient demand, we are recruiting a part time, enthusiastic and professional medical receptionist to our expanding GP practice. You will work as part of our supportive Patient Services Team with a culture of innovating services to enhance patient care. Previous applicants need not re-apply. **Main duties of the job** The...

  • Medical Receptionist

    6 months ago

    Ashford, United Kingdom Ashford Medical Partnership Full time

    **We are looking for Receptionists/Care Navigators to join our team at St Stephens Health Centre** **Job Description and Person Specification**: **JOB TITLE: Medical Receptionist/Care Navigator** **REPORTS TO: Reception Manager** **HOURS: Full Time** **LOCATION: St Stephens Health Centre | Willesborough Health Centre | Singleton Health Centre** **Job...

  • Medical Receptionist

    5 months ago

    Ashford, United Kingdom Ashford Medical Partnership Full time

    **We are looking for a Full Time Receptionist/Care Navigator to join our team. The hours we are looking to cover are Monday - Friday 12:00-20:00pm. This will be working across all three of our Ashford sites.** **You will also be expected to cover Saturday shifts covering from 9:00am - 17:00pm, when required.** **Job Description and Person...

  • Part-time Medical Receptionist

    6 months ago

    Ashford, United Kingdom FORDBRIDGE MEDICAL CENTRE Full time

    **MEDICAL RECEPTIONIST JOB DESCRIPTION** JOB TITLE: MEDICAL RECEPTIONIST **REPORTING TO Practice Manager & Reception Manager** **HOURS: Monday and Friday 1pm -6pm Tuesday, Wednesday Thursday 9 am to 2pm** **(Flexible 20-25 hours per week)** **Job Summary**: **PREVIOUS NHS RECEPTIONIST EXEPERINCE REQUIRED** Receive, assist and direct patients in...

  • Medical Receptionist/care Navigator

    5 months ago

    Ashford, United Kingdom Ashford Medical Partnership Full time

    **We are looking for full time Receptionists/Care Navigators to join our team at St Stephens Health Centre** **Working pattern will be 10:30am - 18:30pm Monday to Friday** **This will be an initial 1 year fixed term contract, which will be reviewed after 6 months to determine if employment will be extended beyond the 1 year.** **Job Description and Person...

  • Receptionist

    5 months ago

    Ashford, United Kingdom Oradent Dental Practice, Ashford, Kent Full time

    **Dental Practice Receptionist** Oradent Dental Practice, Ashford, Kent has a fantastic opportunity for a Dental Practice Receptionist to join their friendly and dynamic front of house team. The person we are looking for needs to be an enthusiastic people oriented team member who thrives to motivate and bring the best out of people, with a flair for...

  • Receptionist

    5 months ago

    Ashford, United Kingdom Linnaeus Full time

    **Role**:Receptionist/Client Care Advisor **Salary**: £10.96, depending on experience **Location**:Cinque Ports Vets, Kingsnorth branch **Job Type**:Permanent, Full-time **Hours**:40 hours per week, Monday to Friday between 8.30am - 7.30pm. Involvement in a Saturday rota. **If you are interested in a Veterinary Receptionist role, this may be the...

  • Temp Dental Receptionist

    5 months ago

    Ashford, United Kingdom Beaconsfield dental Practice Ashford Full time

    We require a temporary dental receptionist to cover in Ashford kent. The duties will include making appointments, taking payments and answering the phone Immediate start - Training will be given **Job Type**: Temporary contract Contract length: 3 days **Salary**: £10.00-£12.00 per hour **Benefits**: - On-site parking Schedule: - Day shift Ability...

  • Dental Receptionist

    6 months ago

    Ashford, United Kingdom Oradent Ashford Full time

    **Dental Practice Receptionist** Oradent Dental Care, Ashford, has a fantastic opportunity for a Dental Practice Receptionist to join their friendly and dynamic front of house team. The person we are looking for needs to be an enthusiastic people oriented team member who thrives to motivate and bring the best out of people, with a flair for professionalism...

  • Receptionist

    6 months ago

    Ashford, United Kingdom Elite Community Ultrasound Ltd Full time

    **About us** Elite Community Ultrasound Ltd is a small business in Ashford. We are professional, agile, professional, and our goal is to provide the best care and services to all communities.. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Flexible working hours - Safe work environment Elite...

  • Receptionist / Care Navigator

    7 months ago

    Ashford, United Kingdom Wye Surgery Full time

    Ensure that the Practice is ready for opening at the required time and that all equipment, rooms and facilities are in good working order. Any faults to be reported to the Supervisor or Practice Manager immediately Attend to patients both face to face and on the telephone Dealing with requests for home visits both on the phone and by the District Nursing...

  • Utc Receptionist

    6 months ago

    Ashford, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Receptionist required for UTC at the William Harvey Hospital on a permanent contract. Positions available are one full time post 37.5 hours a week The full time role is 365 days a year, days and nights including weekends. One part time role consistent of 24 hours a week over two shifts. Those said 2 shifts will fall on a Monday to Sunday and will not be...

  • Receptionist /patient Care Coordinator Full Time 9

    6 months ago

    Ashford, United Kingdom FORDBRIDGE MEDICAL CENTRE Full time

    Monday to Friday Full time 8.30 to 5.00pm (37.5hrs) Patient Care Co-Ordinator will be required to deal with patients and, if appropriate, their carer(s), before or after the patient's consultation with a clinician or other healthcare professional. Patient Care Co-Ordinator role requires them to be able to work with, and understand the roles of, a variety...

  • Receptionist, Ophthalmology

    5 months ago

    Ashford, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We currently have an exciting opportunity for a forward-thinking, proactive and highly motivated Receptionist within our Ophthalmology Department for a Full - Time contract. You will be working on a busy Ophthalmology Reception based at Ashford Hospital and will be the first point of contact for patients and medical staff. For this role you will need to be...

  • Receptionist, Ophthalmology

    5 months ago

    Ashford, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We currently have an exciting opportunity for a forward-thinking, proactive and highly motivated Receptionist within our Ophthalmology Department. You will be working on a busy Ophthalmology Reception based at Ashford Hospital and will be the first point of contact for patients and medical staff. For this role you will need to be organised and have the...

  • Outpatient Receptionist

    6 months ago

    Ashford, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Outpatient Reception team. This role will be based at the William Harvey Hospital Ashford Our team are focused on service delivery and patient care and we are looking for two individuals who are self motivated with a genuine desire to give gold standard care at every level. The successful applicants will be...

  • Veterinary Hospital Receptionist

    2 weeks ago

    Ashford, Kent, United Kingdom VC Evidensia UK Full time

    Key ResponsibilitiesWelcome clients and their pets to the surgery, handling enquiries and providing exceptional customer service.Manage electronic diary systems, handle medication, and perform various administrative tasks.RequirementsExperience in the veterinary profession or a similar customer care role.Excellent customer service skills and computer...

  • Lead Veterinary Surgeon

    3 weeks ago

    Ashford, Kent, United Kingdom Eureka Veterinary Centre Full time

    Lead Veterinary Surgeon - Small Animal PositionEureka Veterinary Centre seeks a skilled and enthusiastic Veterinary Surgeon to lead its small animal team on a full-time basis. The ideal candidate will be available to work 4 days a week between 8:30 am - 6:30 pm and one in two Saturdays between 8:30 am – 12:30 pm.Responsibilities include taking care of...