Receptionist

1 week ago

Ashford, United Kingdom Linnaeus Full time

**Role**:Receptionist/Client Care Advisor

**Salary**: £10.96, depending on experience

**Location**:Cinque Ports Vets, Kingsnorth branch

**Job Type**:Permanent, Full-time

**Hours**:40 hours per week, Monday to Friday between 8.30am - 7.30pm.
Involvement in a Saturday rota.

**If you are interested in a Veterinary Receptionist role, this may be the perfect one for you**

You are never "just a receptionist" at our practice, every team member has an important role to play in ensuring the smooth running of the day. We want to ensure every patient and owner receives the very best service from us, so we are increasing our Client Care Team.

**Your role and responsibilities**

The role offers a wide range of responsibilities and no day is ever the same.

The duties will involve:

- Meeting and greeting clients face to face and over the phone,
- Dealing with numerous enquiries,
- Medication requests,
- Taking payments,
- Managing the diary,
- Dispensing medication,
- Ensuring the practice is kept clean and making the client journey as smooth as possible,
- Not forgetting to be able to work with our fantastic team and of course, cuddles with the patients.

This role requires someone who can multitask, loves a challenge, loves working at a fast pace, and takes pride in their work; knowing you have made a difference to someone's day gives fantastic job satisfaction.
A good sense of humour also helps

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

Cinque Ports Vets provides routine primary care services and emergency care 24 hours a day, 365 days a year with VetsNow onsite providing continuity in cases and patient care. We offer keyhole surgery, laser therapy, and acupuncture treatments. You will be supported by a full and experienced team of Registered Veterinary Nurses (RVN), that carry out both nurse consults and vaccinations.

At Linnaeus, we are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

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