Administrator

3 weeks ago


StokeonTrent, United Kingdom Multi Trades Recruitment Ltd Full time

Multi Trades Recruitment are looking for an experienced Helpdesk Operative for a job-based in Stoke On Trent area.

About The Job:
Schedule:
Mon - Fri.
08:00-18:00

Role:
Working on a busy Helpdesk within a Facilities Management environment.
Log reactive tasks on CAFM system.
Download and allocate worksheets for engineers/cleaners/sub-contractors.
Update CAFM once engineers/cleaners/Sub contractor's feedback is received.
Order parts for further work where necessary.
Arrange for quotes to be raised where required.
Strictly monitor all open tasks until resolution.
Close down tasks on CAFM once completed.
Produce reports to demonstrate Helpdesk performance.
Prepare for cut over imminently to the new CAFM system.
Scan and file completed worksheets.

About You:
Strong communicator.
Competent with IT software.
Self-managing.
Hard-working.
Well presented.
Good Telephone Manner.
Ability to work under pressure and manage numerous tasks at the same time.
Highly motivated and enthusiastic.
A positive can-do attitude.
Focused and committed.

About Multi Trades Recruitment Limited

**Job Types**: Full-time, Permanent

**Salary**: From £10.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift

Work Location: One location


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