Administrator

1 month ago

StokeonTrent, United Kingdom X2recruit Full time

X2 Recruit are looking for an Administrator for our Client in Stoke-On-trent.

Provide technical and administrative support to Environmental Health, Trading Standards and Consumer Protection services at a level commensurate with the grade of the post, in a flexible manner, ensuring that an effective, efficient and customer focussed service is delivered within required timescales.

Access, use, and maintain systems and databases, including those of internal and external agency partners, determining those cases that are within jurisdiction, carrying out actions as appropriate to the post, and making accurate records.

3. Assist with the maintenance of filing systems, both digital and manual to enable files to be accurately located, retained and disposed of in accordance with Service retention schedules.

Produce statistical reports as necessary to support environmental health and trading standards business processes, and to compile data to support Freedom of Information Act, Corporate Complaints and other Official responses

Provide technical assistance to customer contacts, via all access channels, ensuring that they are dealt with in a professional and effective manner, and responded to, allocated or redirected as appropriate.

7. To assist with requests for technical and administrative information from officers, external agencies and other parts of the council, and maintain appropriate records.

Undertake word processing, desktop publishing, photocopying, duplication, and binding duties as required within timescales agreed ensuring documents and products produced are of a high-quality professional appearance.

Raise purchase orders in accordance with the City Council’s financial rules.

Take payments (cash, cheque, payment card) for charged for services, handle and collect cash in accordance with audit requirements.

Record and allocate incoming and outgoing post, including the digital mailroom and special evidential requirements.

**Salary**: £10.98 per hour

Ability to commute/relocate:

- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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