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Commercial Support Administrator

7 months ago

Sandbach, United Kingdom Diamond Electronics Ltd Full time

**Commercial Support Administrator - Diamond Electronics Group**

The Diamond Electronics Group is an independent family-owned technology focused business, who have been providing products and services to the electronics industry since 1979.

The position is based at our head office -Diamond Electronics Ltd, Fourways Technology Park, London Road, Smallwood, Nr Sandbach, Cheshire, CW11 2US and will involve working predominantly in our HMI division. _(Please note our office location is not on public transport links so you will require your own means of transport.)_

**Our Vision**:
To be innovative through new product development, offering the highest quality products at the best value whilst delivering outstanding levels of customer service and technical support.
- Creating strong working relationships with our customers and suppliers
- Supporting our Account Managers with customer quotations and costings
- Responding to customers quotation requirements in a timely manner
- Co-ordinating procurement activities by liaising with supplier base for pricing and availability of components and placing subsequent orders
- Assisting in facilitating the import process from Far Eastern suppliers
- Proactively addressing supply chain challenges by promptly escalating issues with suppliers whilst communicating any updates with Sales account managers/customers

**Requirements**:

- A confident telephone manner with excellent communication skills, both written and verbal
- Able to work well under pressure, with good attention to detail
- A team player, yet has the initiative to work alone
- Strong time management and organisational skills
- Determination and drive to deliver results that enhance the company’s sales performance

**Relevant Experience**
- Experience in a purchasing or sales environment
- Experience in the electronics industry is desirable but not essential
- Knowledge of a CRM/ERP/MRP system is desirable but not essential as full training will be provided
- Strong Excel skills

**Personal Qualities**
- Enthusiastic, highly driven, hardworking and articulate
- Keen to learn and succeed

**Benefits**:

- Company Bonus Scheme
- Free parking
- 20 days holiday, plus Bank Holidays and paid Christmas shutdown

**This is a Full-Time position with full training and the opportunity for further career advancement, working 37.5 hours per week.**

Reference ID: Commercial Admin

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Cheshire, CW11 2US (required)

Ability to Relocate:

- Cheshire, CW11 2US: Relocate before starting work (required)

Work Location: Hybrid remote in Cheshire, CW11 2US

Reference ID: Commercial Admin