Clinic Administrator

Everwell are nationwide providers of OH Services who deliver the full Occupational Health remit to a diverse and wide range of clients. We like to consider that we “Make a Difference” with the advice that we provide for our customers and their employees alike and we pride ourselves on doing a great job.

Everwell are looking to recruit an energetic, enthusiastic and customer focused Customer Support/ Business Team Co-Ordinator for their central administration team.

Reporting into the Business Team Manager, this role is primarily focused upon the day-to-day administration of our Occupational Health Services to our clients. This role interacts with customers to ensure they get excellent customer service and that all matters are handled in a timely and efficient manner.

Duties are varied but will involve the following daily tasks:

- Scheduling clinic visits and appointments with our clients
- Providing telephone support to our clients and their employees
- Proof reading of reports and associated documentation
- Liaison with clinical team
- Monitoring clinical stock
- Preparation of clinical kits

Ideally for this role, you will have the following key skills and attributes:

- Confident and approachable telephone manner
- Excellent EXCEL skills
- Excellent IT skills, as you will be required to use our internal portal system
- Excellent customer service skills
- Ability to carry out multiple tasks at any one time with good organisational skills
- Ability to be able to make your own decisions
- You will be required to work as a part of a team, so you will need to be a good team player
- **Previous administration experience is essential for this role**

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Administrative: 5 years (preferred)

Work Location: Hybrid remote in Sandbach