![University Hospitals of North Midlands NHS Trust](https://media.trabajo.org/img/noimg.jpg)
Gynae Cancer Navigator
7 days ago
Care coordination is not one person’s role, job or responsibility. It is the joining up of services, coordination, information and communication between care givers, treatment providers, those living with and beyond cancer and their families that creates seamless experience of care (NHS improvement, 2011)
The purpose of this role is to complement the Gynae cancer service team to support patients through diagnosis, treatment pathways and follow up to ensure the provision of safe, seamless, appropriate services, thus maximising the health and quality of life of the patient and carers and improving the quality and efficiency of health care delivery.
Under the guidance and supervision of a registered practitioner, the post holder will coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent specialist needs.
Working as part of the Gynae cancer clinical nurse specialist (CNS) team to provide patient coordination and care for cancer patients who are low risk i.e. non-complex care needs.
Working in conjunction with the Gynae cancer nurse specialists to provide coordination of high-quality patient care through on-going telephone, face to face assessment and proactive identification for needs using basic knowledge, approved tools and procedures.
Collaboration and communicating with the CNS team and the wider health care teams to ensure the provision of appropriate services are available to the patient and the right time.
Acting as a single point of contact for patients, carers and the healthcare team. To triage enquiries and referring to the appropriate hospital department or community setting.
Early detection of problems and putting in place action plans to reduce unnecessary in-patient admissions.
Documenting and monitoring all aspects of patient care coordination of service delivery.
Support data collection for audit purposes
Support the distribution of the gynae cancer patient experience survey.
Support the lead CNS in the administration and organisation of the germ line BRCA testing clinic.
Triage incoming calls and initiate appropriate responses according to assessment tools, protocols, individual pathways and by liaising with the CNS team.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Coordinate the necessary assessments, appointments or investigations as identified in the patients care plan.
Support the delivery of patient information to ensure all patients/carers receive appropriate verbal/written communications in a timely manner and ensuring that patients understand the contents of written communications. This may include printing out information resources and referring to the UHNM Macmillan Cancer Support Service
Document and monitor all aspects of care coordination and service delivery.
Act as the patient advocate and facilitator in order to resolve issues that may be perceived as barriers to care.
Coordinate the care for patients assessed by a registered practitioner as having non-complex needs and support self-management programmes.
Contribute and coordinate the holistic needs assessment and the development of a care plan for patients with non-complex needs and monitor and review this as required with the patient.
Evaluate outcomes of care delivery with the registered practitioner
Assist patients/carers to access appropriate information and support by sign posting to a range of support services and encourage self-management where appropriate.
To work in collaboration with the CNS team to continue to advise patients on individual self-management principles and provided consistent planned follow up to reinforce and further promote this information.
To support the delivery of inp
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