Sales & Marketing Support

7 months ago


Birkenhead, United Kingdom Three Dimensional Training Full time

**Job Role: Sales and Marketing Support Person**

Mon-Fri (5 Days per week)

9am-5pm

**Overview**:
**Job role overview**
- Support the Digital Marketing Manager and the Sales Team with a range of tasks, which may include; updating records, producing reports and creating documents, organising folders, updating processes, preparation of information for meetings and other ad hoc projects and tasks
- Organise the set up of courses, including the Booking of rooms, occasionally booking catering, whilst updating records and internal booking systems
- Use Eventbrite to market courses and manage the incoming enquiry process
- Review pipeline activity, providing updates and reports where required
- Check and respond to incoming enquiries, whilst updating CRM and other tracking systems
- Contact learners to provide information, advice and guidance on our offer, chat through courses, check eligibility and understand their prior learning experience top give appropriate advice
- Communication with learners, details for enrolment and provide follow up communication
- Contact previous learners to offer further opportunities
- Provide excellent customer service, liaising with a range of employers and learners, building up a strong rapport with them, providing follow up support where required
- Liaise with new and existing employers, booking meetings for Sales Directors, sending supporting information and following up opportunities
- Support the team to source and book new venues
- Review data from course evaluations, reporting on data from Google forms and producing updates for the internal team and employers
- Edit documents and prepare them to be sent externally, for example; overviews
- Support associate tutors to ensure they are following the correct 3D brand and update materials
- Prepare for and attend marketing events such as recruitment and career fairs

**Skills**:

- The ability to prioritise, muti task and work to deadlines in a busy environment is vital
- Strong IT skills for office packages is required and use of internal systems (with training)
- Must be a team player, with the ability to communicate and report internally
- It is essential to have the interests of our employer and learner base at heart of how they approach their role

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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