Head of Revenue Operations
5 months ago
Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.
We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.
**WE OFFER**:
- Remote work arrangement
- Competitive salary
- Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
- An inclusive and extended parental leave policy, birth mothers are fully paid up to 24 weeks
- Uncapped vacation time off
- 10 paid holidays
- 10 paid sick days
- 32 hours of paid volunteer time off
- Pension plan + matching
- Training and growth opportunities
- A multicultural and diverse team
- A supportive work environment
- Social events
- Agio swag
- And more
We are looking for an experienced, organized, and motivated individual to help drive the next chapter in our growing businesses and help lay the foundation for scalable growth. You will have had experience in planning, defining, and implementing KPI's, streamlining sales processes, building, and implementing sales and marketing systems to support growth, improving the client experience with Customer Success, and capturing and delivering analytics/insights at a company, team, and individual level.
**Responsibilities**
- Define, consistently measure and broadcast KPIs, forecasts and top line business performance to keep on track and help Agio achieve targets
- Partner with leadership on price modelling and competitive analysis for new growth engines in the business including decisions about go-to-market needs, programs, and operational needs
- Leverage insights into sales and client lifecycle to offer advice on process and tool improvement for better outcomes for the next phase of growth
- Strategize with product leadership on maturing tooling capabilities that deliver results around pipeline management, enablement, and areas of opportunity to enhance productivity
- Develop and maintain the tech productivity stacks for Sales Development Reps, Business Development Managers, Marketing and Customer Success
- Responsibility for quota planning, marketing/sales campaign operations, quoting/deal support, forecasting cadence, and orchestration of Sales, Marketing and Customer Success OKRs
- Develop and maintain sales compensation plans and commission calculation platform for Sales Development Reps, Business Development Managers, and Customer Success
- Deliver projects at high velocity with high accuracy
- Establish and maintain an operational support model
**Skills & Qualifications**
- 5 years or more experience in a senior Sales, Marketing, and/or Revenue Operations role, with a demonstrated history of improving results by providing data-driven insights for strategic planning and sales enablement
- Ability to analyze complex sets of data and present it in an easy and digestible manner - identify actionable insights that drive results
- Understanding of Salesforce architecture, design principles, and best practices Salesforce Administrator Certification a plus
- Experience managing Pardot and ensuring adherence to campaign and lead management best practices
- Expert in building dashboards and KPI trackers for GTM team and Executive review.
- Proven ability to fine tune complex sales processes and rollouts
- Strong financial acumen and understanding
- Strong organizational skills and ability to prioritize and communicate
- Flexible, fast learner who thrives in a constantly changing work environment
- Excellent listening, verbal, written communication skills
**SPECIAL NOTES**
Due to the nature of the work performed for customers, it may be necessary to work outside of normal business hours to perform certain tasks. Overnight travel may also be required.
- Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves._
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