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Arp Council Tax Billing Officer

4 months ago

Norfolk, United Kingdom Breckland Council Full time

**Join us as a **Council Tax Billing Officer**:
**Are you an enthusiastic, team player with a willingness to learn? If so, we would like to hear from you**:

- Full-time and part-time hours available
- Starting salary between £21,151 - £26,584 with opportunity to progress further through the pay scale.

**Be part of our successful Council Tax team to compile and maintain client records, verify eligibility for reductions (including Local Council Tax Reduction Schemes), make amendments and set up billing, collection of Council Tax.** This will include daily telephone communication with the public and various Government bodies.**

**Requirements of the roles**:

- Team player and can work on own initiative
- Great communication skills - written and verbal
- Monitor client accounts to check payments received
- Excellent customer service skills
- Accurately update computer systems & records
- Keep up in a fast-paced partnership environment
- Liaise with other departments, Citizens Advice and Department for Work and Pensions
- Ability to work from home where necessary
- Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
- And above all enthusiasm

**What we offer in return**:

- Competitive salary starting at £21,151 per annum
- Career development opportunities.
- Full training.
- Flexible working
- Free car parking
- Local Government Pension Scheme
- Rewards Package

**Interested?**: