![Noble Partnerships](https://media.trabajo.org/img/noimg.jpg)
Collections Finance Advisor
3 weeks ago
**Job description**
**Account Manager - Customer Portfolio FCA**
**Salary - £27,000**
**Location - Sevenoaks**
**Your role within the Company**
The role is part of a team to ensure timely and accurate administration of post default account solutions for the company including liaison with the company’s external agents, solicitors and customers by telephone and by correspondence, ensuring accuracy and compliance with company’s processes and procedures.
- Review and classify all newly flagged Residual Debt accounts in accordance with Residual Debt Process
- Review all accounts flagged to Residual Debt for compliance with Company Policy and Regulations
- Identify and report areas of concern with due regard to TCF and Compliant Procedures
- Negotiate repayment arrangements in accordance with the company’s Residual Debt procedures
- Ensure regulatory notices are issued correctly and on time
- Participate in remedial projects
- Understand and comply with documented policies and procedures, recommending change where required
- Liaison with external agencies
- Keep electronic and paper filing in order at all ties
- To keep up to date with the company’s products
- To present the company in a professional and confidential manner at all times
- To pay due care and attention to your own and others’ health and safety at all times
Permanent 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day) Monday - Friday, 9.00-5.30
**Job Types**: Full-time, Permanent
Pay: From £27,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Account Manager 2024
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