Liaison and Diversion Team Administrator

1 month ago


Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

The Criminal Justice Liaison Diversion (L&D) service sits as a top priority within the government’s criminal justice agenda. The L&D service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service. The service is high profile with research being conducted to feed into national policy, service development and best practice.

The service forms a service provision that spans county including Berkshire, Buckinghamshire, Oxfordshire, and Milton Keynes. This post has a primary base in Reading, with an expectation for potential travel across Berkshire for training, staff cover etc.

The post holder is required to provide administrative and clerical support to the Thames Valley L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.
- To act as Team Administrator for Thames Valley Liaison and Diversion service
- Take minutes at Management, Team, Operational & Project Meetings and follow up actions including administration of invitations, recording of apologies, distribution of agendas and room booking/preparation
- Preparation and in-put of roster schedules using HealthRoster
- Managing changes in shift requirements and absences (e.g., holiday & sickness) and up-dating roster schedules as required
- Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
- Liaise and communicate effectively with external agencies including other mental health services, police and service users
- Monitor and report on the allocation and use of Lone Worker Devices
- Assist in screening of telephone calls and transferring accurate information to the appropriate clinicians
- To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects, data analysis and new service implementations)
- To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
- Monitor staff supervisions ensuring timely action by Managers/Team Leaders
- To liaise with estates and IT departments regarding work repairs/faults and escalating issues as required.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

The trust employs almost 5,000 people over more than 100 sites and community settings across Windsor & Maidenhead, Slough, Bracknell Forest, Wokingham, Reading and West Berkshire.

As an inclusive employer, we value diversity and are proud to be a Stonewall 100 Top Employer. Whatever your background or individual needs, at Berkshire Healthcare you’ll be supported by friendly and professional managers to succeed.

**These are the values that we live by at Berkshire Healthcare**:

- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:

- Flexible working options to support work-life balance.
- 27 days’ annual leave rising with service + opportunity to buy and sell leave
- Generous NHS pension scheme - 20.68% employer contribution
- Excellent learning and career development opportunities
- Advanced IT enablement
- ‘Cycle to Work’ and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
- Staff networks for race, diversity, disabilities and more to support equality
- Generous maternity, paternity and adoption leave and access to our three staff nurseries

**The “must haves” for this role**:
2. Previous secretarial/administration/minute taking experience
3. Ability to work under pressure
4. Excellent organisational skill

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.



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