Administration Assistant

3 weeks ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Division C-Respiratory Physiology**Grade**
- Band 3**Contract**
- Fixed term: 10 months**Hours**
- Part time - 22.5 hours per week**Job ref**
- 180-C-236150**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division C**Town**
- Cambridge**Salary**
- £22,816 - £24,336 pro rata**Salary period**
- Yearly**Closing**
- 10/12/2023 23:59**Interview date**
- 21/12/2023Job overview

The Lung Function Unit at Addenbrooke’s Hospital provides a diagnostic service to most specialities within the Trust. As the administrative assistant you will primarily be responsible for booking outpatient and inpatient appointments and liaising with patients with regards to more specialised test bookings. You will work alongside a remotely working experienced colleague so good teamwork and communication is essential.

You will also liaise with the clinical physiologists to discuss appropriateness of bookings and ascertaining optimum times for inpatient requests to be scheduled.

Main duties of the job

You will provide high quality administrative support and play a key role in the efficient day to day activities of the department you are matched to. Tasks may include writing documents, reception duties, customer service, maintaining databases, booking appointments/meetings, and filing, organising and booking meeting rooms and general administrative support to the department.

Working for our organisation

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 10th December 2023.

Interviews are due to be held on 21st December 2023.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria
- Educated to secondary school level or equivalentDesirable criteria

NVQ in Business and Administration or equivalent experience
- I.T packages training course / qualificationExperience

Essential criteria

Previous experience of office / administrative or similar relevant role
- Previous experience of working in a role that requires effective interaction with peopleDesirable criteria
- Previous experience of administrative functions such as diary management, appointment booking, taking minutes of meetings or transcribing notesKnowledge

Essential criteria
- Knowledge and experience of using I.T programmes, e.g. Microsoft office especially outlook, word, excel and PowerPoint**Skills**:
Essential criteria

Able to take responsibility for own work and work without direct supervision where appropriate

Ability to prioritise work and meet deadlines under pressure

Able to work using own initiative where applicable

Evidence of ability to communicate at all levels clearly and concisely both oral and written

Evidence of frontline customer service skills

Excellent team worker with the ability to maintain good working relationships with all levels of staff

Evidence of previously working with confidence under pressure or to a tight deadline

Excellent organisational skills and attention to detail

Ability to handle confidential and sensitive information appropriately
- Be flexible according to priorities and changing organisational systemsAdditional Information

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Togethersafe, kind, excellent

Actively promote and value equality, diversity and inclusion, treating others with dignity and respect
- Compliance with all Trust policies and procedures**Applicant requirements**:
**Further details / informal visits contact**

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